Screener

roles and responsibilities

Screening/Shortlisting

● Conduct thorough screenings of profiles, CVs, and job applications to identify qualified candidates.

● Understand client requirements and job specifications to effectively match candidates to roles.

● Utilize data insights and market knowledge to refine and optimize screening strategies.

● Develop and maintain a database of potential candidates for various roles across multiple industries.

● Driving innovation by proactively identifying and coming up with innovative ideas.

● Collaborate with recruitment teams to ensure a seamless and efficient hiring process.

● Provide detailed feedback and recommendations to hiring managers on shortlisted candidates.

● Stay updated on industry trends and best practices in candidate screening and recruitment.

Continuous improvement

● Cooperating and partnering with client stakeholders e.g. Hiring Managers, Managers Operations and the HRBP’s.

● Participate in the continuous improvement of screening processes and tools.

● Assist in the development and implementation of recruitment programs and policies.

● Foster a collaborative and inclusive team environment, valuing diverse perspectives.

● Coordinate with global recruitment teams to ensure consistency and efficiency in candidate screening processes.

● Track and analyze key performance indicators (KPIs) related to candidate screening and report findings to improve future processes.

● Maintain open communication with team members to share insights, challenges, and best practices.

● Participate in team meetings and contribute to discussions on improving overall recruitment strategies

job requirements

experience required

● Relevant experience in a similar role (BPO/RPO/MSP/Recruitment/Sourcing)

● Experience of working in customer service/customer relationship or high-volume BPO environment

● 1-2years experience in the BPO sector is highly preferred

● Stakeholder management on Operational management level

● Strong communication and organizational skills

● Strong interpersonal skills and keen attention to detail

● Demonstrated track record of understanding clients needs and translating those into daily productivity

knowledge

● BPO/customer services/in-bound/out-bound client services/KPO/RPO etc.

● screening/CV shortlisting/quality management

● attention to detail