Key Objectives of the Role

Ensure smooth end-to-end operational execution of furniture and interior projects
Improve production efficiency and delivery timelines
Reduce operational losses, wastage, delays, and rework
Maintain quality and process compliance
Build scalable SOP-driven operational systems
Ensure effective manpower utilization
Maintain operational reporting and KPI tracking
Support company profitability through operational excellence

Key Responsibilities

Planning and Operations
Add Bill of Materials (BOM) provided by design department
Schedule Manufacturing Orders ensuring production schedules are aligned with project timelines
Monitor production output, bottlenecks, and machine utilization
Coordinate with Production Manager and supervisors to ensure workflow efficiency
Ensure optimal utilization of labor, machinery, and raw materials
Reduce rework, wastage, and downtime
Monitor capacity planning and production forecasting
Improve factory productivity and operational discipline
Project Execution Coordination
Coordinate execution of furniture and interior projects from order confirmation to final delivery
Ensure timelines are tracked and achieved
Coordinate with Sales, Design, and Site teams
Conduct project review meetings and status tracking
Ensure readiness of materials and production before dispatch
Resolve execution bottlenecks proactively
Monitor installation progress and site execution quality
Ensure customer commitments are fulfilled operationally
Procurement & Vendor Coordination
Coordinate with procurement for material planning and stock availability
Ensure timely availability of boards, laminates, hardware, upholstery, fittings, and accessories
Lead vendor development and performance monitoring
Track lead times and vendor delivery performance
Reduce procurement-related delays impacting production
Support negotiation initiatives for operational efficiency
Inventory & Warehouse Management
Monitor inventory movement, stock availability and accuracy
Ensure proper storage systems and warehouse organization
Reduce dead stock and material losses
Ensure FIFO implementation where applicable
Coordinate stock audits and reconciliation
Monitor inward and outward material movement
Improve warehouse efficiency and dispatch accuracy
Quality Control & Compliance
Ensure adherence to quality standards throughout manufacturing and installation
Coordinate quality inspections during production and dispatch
Analyze recurring quality issues and implement corrective actions
Monitor customer complaints and implement resolution systems
Ensure SOP compliance across departments
Support continuous improvement initiatives
Maintain operational documentation and records
Logistics & Dispatch Coordination
Plan and coordinate dispatch schedules
Ensure timely delivery to project sites and customers
Coordinate transportation vendors and logistics partners
Optimize dispatch planning and transportation costs
Ensure proper packaging and loading procedures
Monitor installation material completeness before dispatch
Team Leadership & Workforce Management
Supervise operational staff, supervisors, and coordinators
Establish accountability systems and performance monitoring
Conduct manpower planning and workforce allocation
Train teams on SOPs, quality standards, and operational processes
Promote operational discipline and workplace safety
Build a culture of ownership and continuous improvement
Systems, Reporting & Process Improvement
Implement and improve operational SOPs
Ensure operational data accuracy in ERP systems such as Odoo
Generate MIS reports and KPI dashboards
Track:

Production efficiency
On-time delivery
Material wastage
Rework percentage
Installation completion rates
Customer complaints
Inventory accuracy

Identify operational inefficiencies and implement improvements
Drive automation and process optimization initiatives

Required Qualifications

Bachelor’s Degree in:

Operations Management
Industrial Engineering
Mechanical Engineering
Production Engineering
Supply Chain Management
Business Administration
or related field

Preferred

MBA in Operations or Supply Chain Management

Fluent in English and Hindi

Required Experience

7–15 years of relevant experience in:

Modular furniture manufacturing
Interior fit-out operations
Furniture production
Turnkey project execution
Factory operations management

Preferred Industry Experience In CADCAM Integrated Setups For

Modular furniture
Commercial interiors
Retail fixtures
Hospitality furniture
Custom manufacturing

Operational Skills

Production planning
Capacity management
Supply chain coordination
Inventory management
Vendor management
Process optimization
Quality management
Project coordination

Technical Skills

ERP systems knowledge (preferably Odoo)
Understanding of furniture manufacturing processes
Knowledge of:

Boards and laminates
Hardware and fittings
Upholstery processes
CNC operations
Modular furniture systems

MS Excel and reporting proficiency

Leadership Skills

Team management
Decision making
Problem solving
Negotiation
Cross-functional coordination
Time management
Execution focus
Accountability

Fluent in English and Hindi

Preferred Candidate Profile

The ideal candidate should be:

Highly organized and process-driven
Strong in execution and follow-up
Commercially aware and cost-conscious
Comfortable managing factory and site operations
Able to work under tight deadlines
Detail-oriented with strong operational discipline
Hands-on and solution-oriented
Experienced in fast-paced manufacturing environments

Working Relationships

The Operations Manager Will Work Closely With

Managing Director
Production Manager
Quality Manager
Sales Team
Design Team
Accounts Department
Site Supervisors
Installation Teams
External Vendors & Logistics Partners
Human Resources
Clients

Operations Manager

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