Business Analyst

Experience: 3+ Years

Location: On-site – Surat, Gujarat

Employment Type: Full-time

Role Overview

We are seeking a technically strong and product-driven Business Analyst with 3+ years of experience in a product-based software environment.

This role extends beyond documentation — the ideal candidate will translate product vision and business needs into technically sound, implementation-ready requirements while contributing to product innovation, competitor analysis, and system integrations.

The candidate must be comfortable engaging with engineering teams, understanding system architecture fundamentals, and supporting third-party and device integrations.

Key Responsibilities

• Product Requirement Ownership
• Gather, analyze, and document business and product requirements.
• Prepare BRDs, user stories, use cases, workflows, and functional specifications.
• Ensure requirements are clear, complete, and technically feasible.
• Identify edge cases, dependencies, risks, and perform gap analysis.
• Minimize rework through structured and detailed documentation.
• Technical & Integration Documentation
• Participate in technical and architectural discussions.
• Prepare API specifications, integration documents, and data flow diagrams.
• Support third-party system and hardware/software integrations.
• Contribute to technology evaluation and decision discussions.
• Product Strategy & Enhancement
• Collaborate with Product Managers on feature refinement and prioritization.
• Contribute to roadmap planning with structured analysis.
• Suggest feature improvements based on customer feedback, usage data, and market trends.
• Improve user journeys and overall product usability.
• Competitor & Market Analysis
• Conduct competitor research and feature benchmarking.
• Compare workflows, UX patterns, and capabilities.
• Provide actionable insights and identify differentiation opportunities.
• Stakeholder Communication
• Act as a bridge between business stakeholders and technical teams.
• Translate business needs into technical clarity.
• Communicate scope, priorities, risks, and change impacts effectively.
• Ensure alignment across Product, Engineering, QA, and Business teams.
• Testing & Validation
• Support UAT and assist QA with requirement clarifications.
• Track defects and change requests to closure.
• Ensure delivered features align with business expectations.
• Data & Continuous Improvement
• Analyze product performance metrics and feature adoption data.
• Provide insights for data-driven decisions.
• Improve BA documentation standards and processes.
  
  

Experience

Required Skills & Qualifications

• Minimum 3 years as a Business Analyst in a software company.
• Experience working in Agile (Scrum or Kanban) environments.
  
  

Technical Skills

• Strong understanding of SDLC, APIs, database concepts, and system architecture.
• Experience with third-party and device integrations.
• Proficiency in Jira, Confluence, and Excel.
• Basic SQL knowledge preferred.
  
  

Core Competencies

• Strong analytical and problem-solving skills.
• Excellent written and verbal communication abilities.
• Ability to present to both technical and non-technical stakeholders.
• Detail-oriented with a high ownership mindset.
• Proactive, collaborative, and capable of managing multiple priorities.
  
  

Preferred Qualifications

• Experience in technology product development.
• Exposure to hardware/software integrated systems.
• Experience in competitor benchmarking and market research.
• Understanding of UX/UI principles.