Cluster Manager - HDFC BB - North Delhi

Job Purpose

Job Purpose Description Position Designation Cluster Manager

The Cluster Manager has the responsibility of driving sales and achieving the

sales target for the assigned bank branches in Open Architecture

Target Achievement

• Drive sales and achieve targets through the bank branches
  
  

Sales Support

• Support the RO (FLS) in his sales effort, in terms of generating benefit
  
  

Illustrations, Accompanying On Client Calls If Required Etc.

Relationship Management

• The Bank is the key customer of the Cluster Manager and he has to
  
  

engage an open and trusting relationship with the Branch

Managers/officers/staff

• Engage the employees of the bank branches in regular discussions to
  
  

transfer knowledge about insurance, JV Company’s product offerings and

understand their issues/ concerns about selling insurance (if any)

• Ensure that all service requirements are met, medicals facilitated and
  
  

customers are satisfied.

Lead Generation

Spearhead all lead generation initiative from the bank – whether through

walk in, data-mining, referrals and others.

Competencies

• Solution Finder
• Result Orientation
• Leadership Skills
• Customer Orientation
• Interpersonal and Communication Skills
• Energy, Drive and Initiative
• Cost and Quality Consciousness