Voyage Optimisation Specialist

ZeroNorth is on a mission to revolutionize the shipping industry through digital innovation. Our state-of-the-art SaaS solution is not just about optimizing business operations; it's about championing sustainability by significantly reducing CO2 emissions. This purpose fuels our drive.

Today, our diverse team of over 300 professionals, representing 38+ nationalities, operates from global hubs including Copenhagen (our HQ), Athens, Sofia, Mumbai, Singapore, Tokyo, and New York City. We stand at the forefront of the industry's green transition, empowering our partners to harness data for tangible decarbonisation actions.

Voyage Optimisation Specialist at ZeroNorth

As a Voyage Optimisation Specialist you will be driving and accelerating success with both internal and external stakeholders in a cross-functional environment.

Key responsibilities:

• Work closely with the customer’s operations team to understand their business model, strategy, and needs.
• Act as a specialist to help customers achieve digitalization and sustainability goals through ZeroNorth’s technology.
• Take charge of vessel voyages, advising on optimal routes and speeds based on commercial needs and agreements.
• Monitor the fleet and ensure maximum financial benefit through the ZeroNorth platform by coordinating with operators and masters to implement necessary changes.
• Analyse completed voyages and provide reports and feedback to internal and external stakeholders—including performance evaluations and claims support.
• Own user feedback and challenges, offering innovative solutions tailored to their business model for full platform potential.
• Provide strategic guidance to clients on scaling up fleet-wide use of ZeroNorth solutions, helping them realize strong ROI and meet KPIs.
• Support users through the operational, educational, and governance aspects of a successful ZeroNorth journey.
• Collaborate with the User Success team to support onboarding and scale-up of existing users.
• Maintain strong relationships with product and internal teams, recommending solutions based on user feedback and contributing to new revenue opportunities.

Your profile:

• Has 2+ years of experience in the shipping industry ideally in a commercial operations role or similar, along with senior-level experience sailing on commercial vessels.
• Is passionate about data, digital transformation, and delivering innovative solutions to users.
• Is fluent in both spoken and written English.
• Enjoys being part of a collaborative team and finds purpose in creating customer value through problem-solving.
• Has a curious mindset, constantly seeking ways to improve existing solutions by exploring and applying available information and insights.

About us

At ZeroNorth, our ambition knows no bounds, and our "Can Do" spirit is infectious. Nestled in vibrant workspaces, we're surrounded by delightful amenities, from coffee to engaging games. But what truly sets us apart is our shared passion for crafting solutions that not only optimize daily challenges but also significantly cut down on CO2 emissions.

We're not just in the business of creating apps; we're on a quest to make a positive impact on our planet, our communities, and our inclusive culture. We celebrate diversity in all its forms and warmly welcome individuals from every walk of life, recognizing that our strength lies in our differences.