Principal Digital Architect – Adobe Experience Manager

Job Requirements

At Quest Global, it’s not just what we do but how and why we do it that makes us different. With over 25 years as an engineering services provider, we believe in the power of doing things differently to make the impossible possible. Our people are driven by the desire to make the world a better place—to make a positive difference that contributes to a brighter future. We bring together technologies and industries, alongside the contributions of diverse individuals who are empowered by an intentional workplace culture, to solve problems better and faster.

Principal Digital Architect – Adobe Experience Manager (AEM) (SG25)

Role Definition

The Principal Digital Architect – Adobe Experience Manager (AEM) is responsible for defining, designing, and governing enterprise-scale content management and digital experience architectures with Adobe Experience Manager as the core platform.

This role provides hands-on architectural leadership to translate business, brand, and customer experience strategies into scalable, secure, and extensible AEM-based solutions, aligned with Cat Digital and enterprise architecture standards.

The role acts as the AEM technical authority and trusted advisor across Marketing, IT, Engineering, Data, and Security teams—ensuring successful adoption, integration, performance, and value realization of AEM within the broader Adobe Experience Cloud ecosystem.

Key Responsibilities

AEM Architecture Strategy & Target Design

• Assess current-state content, web, and digital experience ecosystems and define future-state AEM-centric architectures aligned with business objectives and omnichannel experience strategies.
• Develop AEM solution architectures, reference patterns, and content delivery roadmaps (Sites, Assets, Headless, Edge Delivery Services).
• Define architecture approaches for multi-site, multi-brand, multi-region implementations.
• Ensure AEM architectures meet enterprise standards for scalability, performance, security, compliance, and operational readiness.
• Drive architectural decisions through trade-off analysis and Architectural Decision Records (ADRs).
  
  

Adobe Experience Manager (AEM) Architecture Leadership

• Lead architecture and solution design across Adobe Experience Manager, including:
• AEM Sites (authoring, templating, components)
• AEM Assets (DAM, Dynamic Media, renditions, workflows)
• Headless AEM (Content Fragments, GraphQL, APIs)
• Edge Delivery Services / Headless Delivery patterns
• AEM Authoring, Publishing, Dispatcher/CDN architectures
• AEM cloud-native deployments (AEM as a Cloud Service)
• AEM Guides (documentation and structured content)
• Define and enforce Adobe-recommended architecture patterns, cloud service best practices, and extensibility models.
• Provide architectural guidance on component design, content modeling, caching, performance optimization, and authoring governance.
• Partner with delivery teams to reduce technical risk, rework, and long-term maintenance costs.
  
  

Integration With Adobe Experience Platform & MarTech Ecosystem

• Architect integrations between AEM and Adobe Experience Platform, including:
• Adobe Experience Platform (AEP)
• Real-Time Customer Data Platform (RT-CDP)
• Adobe Target, Analytics, and Customer Journey Analytics
• Adobe Journey Optimizer, Campaign, and Marketo Engage
• Define personalization and activation patterns using AEM + AEP + Target.
• Design event-driven and API-based integrations between AEM and enterprise systems (commerce, CRM, identity, product data).
  
  

Data, Identity & Integration Architecture

• Define content, customer, and experience data models aligned across AEM and AEP.
• Architect secure integration patterns using REST APIs, events, messaging, CDN, and cloud-native services.
• Ensure identity, consent, and privacy-by-design principles are embedded into AEM-driven experiences.
• Drive data quality, lineage, and compliance considerations in all architecture designs.
  
  

Architecture Governance & Delivery Enablement

• Provide architectural leadership across global, multi-vendor delivery teams.
• Define and enforce AEM architecture standards, guardrails, and governance models.
• Review solution designs for performance, scalability, authoring usability, security, and operational excellence.
• Actively identify architectural risks and recommend mitigation strategies across delivery lifecycle.
  
  

Stakeholder & Executive Engagement

• Partner with Marketing, Brand, IT, Data, Security, and Engineering leaders to align AEM capabilities with business and CX outcomes.
• Translate complex AEM and MarTech architectures into clear, value-focused narratives for executive and non-technical stakeholders.
• Support executive decision-making through concise architecture artifacts, options analysis, and recommendations.
  
  

We are known for our extraordinary people who make the impossible possible every day. Questians are driven by hunger, humility, and aspiration. We believe that our company culture is the key to our ability to make a true difference in every industry we reach. Our teams regularly invest time and dedicated effort into internal culture work, ensuring that all voices are heard.

We wholeheartedly believe in the diversity of thought that comes with fostering a culture rooted in respect, where everyone belongs, is valued, and feels inspired to share their ideas. We know embracing our unique differences makes us better, and that solving the worlds hardest engineering problems requires diverse ideas, perspectives, and backgrounds. We shine the brightest when we tap into the many dimensions that thrive across over 21,000 difference-makers in our workplace.

Work Experience

Architecture & Leadership

• Enterprise solution and platform architecture experience
• Architecture governance, standards definition, and design reviews
• Requirements decomposition and solution structuring
• Trade-off analysis (cost, scalability, extensibility, time-to-value)
• Influencing and leading without authority across functions
  
  

Adobe Experience Manager (AEM) – Core

• Deep hands-on AEM architecture experience (Sites, Assets, Headless)
• AEM Cloud Service architecture and deployment models
• Author–Publish–Dispatcher/CDN architecture patterns
• Component design, content modeling, templates, workflows
• Performance optimization, caching strategies, scalability patterns
• AEM extensibility (OSGi, Sling Models, APIs, integrations)
  
  

Integration & Platform

• REST APIs and event-driven integration patterns
• Cloud-native architectures (AWS or equivalent)
• Security, identity, and privacy-by-design principles
• Experience working with large-scale, global AEM implementations
  
  

Nice To Have Skills (Preferred)

• Adobe Experience Platform (AEP) and RT-CDP
• Adobe Target, Adobe Analytics, Customer Journey Analytics
• Adobe Journey Optimizer, Campaign, or Marketo Engage
• Headless CMS patterns and frontend frameworks (React, Next.js, Edge delivery)
• Personalization and experimentation platforms
• Workfront integration and content supply chain optimization
• Experience in B2B, B2C, or multi-brand enterprise environments
  
  

Education & Experience

• Bachelor’s degree in Computer Science, Engineering, or equivalent practical experience.
• Typically 14–16 years of experience in enterprise digital architecture or large-scale platform design.
• Demonstrated experience architecting AEM-led enterprise digital experience platforms.
• Experience working with global, multi-region delivery teams.
  
  

Level Expectations

• Provides deep expert-level architectural leadership within the AEM and digital experience domain.
• Owns complex architectural problem-solving from strategy through execution.
• Leads evaluation and adoption of new AEM and digital experience capabilities.
• Influences platform direction and delivery outcomes through technical credibility and clarity.