Sr. Customer Service Executive- Customer Service Operations - Network Operations & Support

About The Company

Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications

Responsible for Fiber deployment/Construction and last miles/FTTH connectivity

Acceptance Testing, First Time Right approach.

Adhere work as per customer Construction specifications and timely

Approval of devations from customer to avoid any penalties.MIS Reports as desired by management at Circles & Corporate level

Daily Progress Report of Rollout project

Preparing weekly review PPT

PR/PO Tracking

Coordinating with Field resources region wise on a regular basis for smooth running of project

Preparing MIS report Daily, Monthly & Weekly basis

Material Reconciliation

Meetings and Online calls management

Knowledge of FF1 app and AW app and google earth is mandatory