Customer Support Executive

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Customer Support Executive

India

• Amritsar
  
  

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Job Role

As a Customer Support Representative, you will be responsible for managing all customer interactions across channels. Provide accurate and complete information to customers using the right tools and methods.

Job Description

• Complete responsibility of a customer interaction & Provide Superior Customer Experience on Chat/Email/Call
• Provide accurate, valid and complete information by using the right methods/tools
• Maintaining a positive, empathetic and professional attitude toward customers at all times
• Collaborate with team-members, customer service teams to ensure superior customer experience
• Follow company’s communication procedures, policies, and guidelines at all times
• Deliver excellent results measured by customer satisfaction, effectiveness, efficiency and quality
  
  

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Kochar Infotech Limited

+91- 9877098771 (9AM - 6PM, Mon - Sat)

[email protected]

Corporate office Address

76-B, Udyog Vihar, Phase-IV, Gurugram, Haryana- 122001

Registered Office Address

Nidhi-2, Lawrence Road, Amritsar, Punjab-143001

CIN - U80302PB1995PLC017324

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