Manager

Group Company: Boston Ivy Healthcare Solutions Pvt Ltd. (Medikabazaar)

Designation: Manager

Office Location:

Position description: To promote and manage the delivery of high-quality medical imaging products (PET CT, CT, MRI) and ensure customer satisfaction through efficient service operations.

Primary Responsibilities

• Service Operations Management, Oversee installation, repair, and maintenance of imaging systems., Ensure compliance with safety and industry standards., Develop service strategies for efficiency and satisfaction., Preventive Maintenance & Contracts, Manage preventive maintenance schedules., Handle AMC and CMC execution and renewals., Customer Relationship Management, Build strong customer relationships., Resolve inquiries and issues effectively., Collaborate with sales/support teams., Operational Efficiency, Monitor KPIs and service metrics., Budget management., Drive continuous improvement., Compliance & Documentation, Ensure accurate documentation., Stay updated on industry trends and technologies., Behavioural Competencies:, Communication & Interpersonal Skills, Problem-Solving & Adaptability, Time & Stress Management, Career Path & Qualifications:
  
  

Additional Responsibilities

Reporting Team

• Reporting Designation:
• Reporting Department:
  
  

Educational Qualifications Preferred

• Category: Post Graduate
• Field specialization:
• Degree:
• Academic score:
• Institution tier:
  
  

Required Certification/s

Required Training/s:

Required Work Experience

• Industry:
• Role:
• Years of experience:
  
  

Key Performance Indicators

Required Competencies:

Required Knowledge

Required Skills: Problem-Solving & Adaptability, Time & Stress Management

Required Abilities

• Physical:
• Other:
  
  

Work Environment Details

Specific requirements

• Travel:
• Vehicle:
• Work Permit:
  
  

Other Details

• Pay Rate:
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• Time Constraints:
• Compliance Related:
• Union Affiliation: