Collections Associate

Role Responsibilities

Primarily responsible for contacting the customers to negotiate payments on overdue invoices

Closing activities performance and active support of RTR and collection

Investigating the overdue/disputed invoices

Regular customer contacts (phone, email)

Frequent cooperation with Cash Application, Credit Management team, Billing, Business Unit

Other duties related to collection daily operations or required by TL

Customer account reconciliation

Auditing, reconciling and correcting rejected payments

Dealing with Audit as per requirements

Special projects – automatization, transitions, etc.

Role Purpose

Performs work related to collections and accounts receivable reporting in adherence to established policies, procedures and guidelines.

Compiles, maintains and analyses collection reports and reconciliations to provide status reporting.

Analyzes, processes and maintains credit & collection records. Monitors entries and control activities in order to maintain and manage information.

Compares budget to actual and reports deviation to related stakeholders for further action.

Prepares monthly, quarterly, and year-end financial reporting to ensure availability of information for various activities by relevant stakeholders.

Minimum Requirements

Requires theoretical to advanced knowledge obtained through a University degree, combined with experience

Practical knowledge of Carrier organization, programs or systems with the ability to make enhancements and leverage in daily work

University Degree or equivalent

A minimum of 5 years prior relevant experience.

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

Job Applicant's Privacy Notice

Click on this link to read the Job Applicant's Privacy Notice