Insidesales Specialist

Roles & Responsibilities

Execute outreach/outbound campaigns (cold calls & emails) and willing to work in US/CANADA hours
Understanding customers' needs, answering potential customers' questions and sending additional information per email
Research and maintain the database of prospects - Ensuring all leads are well qualified by identifying the correct decision makers
Acquire good industry & solution knowledge to overcome objections of prospective customers
Routing qualified opportunities to the appropriate sales leads for further development and closure
Achieving targets as set out by the business
Maintaining database (Salesforce, CRM, Excel, etc.) of prospective client information

Desired Skills

Excellent oral and written communication with good listening skills
Should have US/CANADA calling experience.
Hands on experience in ISV Tech, BFSI, Healthcare, Manufacturing & TELCO Domain/Verticals.
In-depth understanding of company services and its position in the industry
Knowledge & experience on selling IT services to verticals like Healthcare, Life science, Insurance, Telco, Media, Hi-Tech, BFS, Manufacturing, Retail, etc.
Working experience with CRM and research tools such as Salesforce, LinkedIn, ZoomInfo...
Proven experience in opportunity identification & qualification, email drafts creation and pre-call planning.
Strong problem identification and objections resolution skills
Ability to multi-task, prioritize, and manage time effectively
Ability to work individually and as part of a team with high-level of integrity and work ethics

Insidesales Specialist

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