Wealth Process Trainer

Our storyAt Alight, we believe a company’s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to “Be Alight.”Our Values:Champion People – be empathetic and help create a place where everyone belongs.Grow with purpose – Be inspired by our higher calling of improving lives.Be Alight – act with integrity, be real and empower others.It’s why we’re so driven to connect passion with purpose. Alight helps clients gain a benefits advantage while building a healthy and financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, absence management and navigation.With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight.Learn more at careers.alight.com

Job Title: Wealth Benefit Process Trainer Domain: HR Services – Wealth & Benefit (Retirement Plans, 401k, Pension Role Purpose To train and develop employees on wealth regulatory rules, domain knowledge, wealth processes, ensuring they have the required knowledge and skills to deliver accurate and compliant services for client accounts. Key Responsibilities

• Training Delivery: Conduct pre-process and process training for new hires in wealth and benefits domain; deliver domain-specific modules and upskilling sessions for all levels of roles; support new hires during OJT and Go-Live phases.
• Logistics: coordinate scheduling, room bookings, materials preparation, training leaders, Learning Management System recordkeeping, and all communications related to training.
• Content Development: Create and customize training content and other learning materials, ensure compliance with regulatory requirements
• Performance Support: Provide refresher and remedial training; offer floor support, coaching, and feedback to improve accuracy and productivity.
• Reporting & Compliance: Maintain trainee data and generate training reports; track training metrics and ensure adherence to BU training standards.
• Stakeholder Management: Collaborate with business with operations managers, quality teams, and clients and use data from various sources to drive decisions on training needs based on gaps and deficiencies to identify training needs;
  
  

Skills & Qualifications

• Education: Graduate (preferably in HR, Finance, or related field).
• Experience: 5+ years in HR outsourcing, benefits administration, or process training.
• Domain Knowledge: US Retirement Benefits (401k, DB/DC plans),
• Soft Skills: Excellent communication, presentation, and coaching skills.
• Tools: MS Office, LMS platforms; familiarity with benefits administration systems.
  
  

BenefitsWe offer programs and plans for a healthy mind, body, wallet and life because it’s important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as several voluntary benefit options.By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position.Our commitment to InclusionWe celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful.At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future.As part of this commitment, Alight will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact [email protected].Equal Opportunity Policy StatementAlight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state, or local law. In addition, we take affirmative action to employ, disabled persons, disabled veterans and other covered veterans.Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting their recruiter.\Authorization to work in the Employing CountryApplicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight.This is a Work From Office role requiring individual to be working 5 days a week from the office in UK Shift

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

DISCLAIMER:

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.