Customer Experience Executive

This job is provided by apna.co Customer Interception

Follows the complaint handling process for each transaction.

Tracks deliveries portal

Hygiene Standard for CSD Area

Ensures that the CSD room is cleaned by the housekeeping agency - Daily

Keeps the CSD Table FREE of Clutter

Checks availability of drinking water and disposable glasses - Daily Complaint Handling

Takes handover from the Executives on customer complaint/s

Follows the customer complaint handling process.