The Site Reliability Engineer (SRE) is responsible for ensuring the availability, performance, scalability, and reliability of enterprise platforms and applications. The role focuses on monitoring, automation, incident management, and continuous improvement, working closely with engineering and DevOps teams to build resilient and highly available systems.

Key Responsibilities

Ensure high availability and reliability of production systems and services

Monitor system health using observability tools (logs, metrics, traces)

Define and track SLIs, SLOs, and SLAs to measure system performance

Lead/support incident management, root cause analysis (RCA), and post-incident reviews

Automate operational tasks and implement Infrastructure as Code (IaC) practices

Support and improve CI/CD pipelines for stable and efficient releases

Skills & Competencies

Technical Skills

Cloud Platforms: AWS / Azure / GCP

Monitoring & Observability: Prometheus, Grafana, Splunk, ELK, Datadog

Containers & Orchestration: Docker, Kubernetes

CI/CD Tools: Jenkins, GitHub Actions, GitLab CI, Azure DevOps

Infrastructure as Code: Terraform, Ansible, CloudFormation

FIS Roles

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