COLLECTIONS INTERN

This job is provided by apna.co

As a Collection Intern, your primary responsibility is to facilitate the effective and timely collection of overdue payments on home loans. You will be responsible for interacting with borrowers, implementing collection strategies, and working towards achieving recovery targets.

Customer Contact: Initiate contact with delinquent borrowers through phone calls, emails, and other communication channels to discuss overdue payments and negotiate repayment plans.

Documentation: Maintain accurate and up-to-date records of borrower interactions, payment arrangements, and any other relevant information. Ensure compliance with data protection and privacy regulations.

Reporting: Provide regular reports on collection activities, including updates on outstanding accounts, progress towards targets, and any challenges faced in the collection process.