Sales Executive

Job Overview: We are looking for a dedicated and detail-oriented Sales Executive to support sales operations and customer communication. The role involves handling both backend coordination and tele calling activities to ensure smooth workflow and customer satisfaction. Key Responsibilities: Make outbound calls for lead generation, follow-ups, and customer engagement Handle inbound calls and resolve customer inquiries efficiently Explain products and services to customers and generate sales leads Maintain accurate call logs and update CRM systems regularly Process customer orders and ensure timely follow-ups Prepare quotations, invoices, reports, and dispatch documentation Maintain and update sales records and customer databases Handle customer queries, complaints, and feedback professionally Coordinate with Production, Dispatch, Accounts, and Quality teams for timely order execution. Provide administrative and operational supportEligibility Criteria: Bachelor's degree in business administration or management, marketing, or related field is preferred. Experience: 1 to 3 years in Sales Required Skills: Proven sales experience. Proficiency in MS Office (Excel, Word, PowerPoint) Basic knowledge of email handling and CRM systems Strong communication and interpersonal skills Good organizational and multitasking abilities