QA / QC Executive

This job is provided by apna.co Job Responsibilities:Key Responsibilities for QA executive - Factory role to manage the QA activities with the QA team.

• Implement, monitor, and improve FSMS, SOPs, SSOPs, Quality Control Plans, HACCP Plan In-line QA documents and related documentation.
• Conduct process evaluations, internal audits, and testing to meet food safety and legal requirements.
• Review and maintain documents for RM, PM, FG specifications, GMP, COA, and audit reports.
• Identify non-conformities, ensure timely corrective and preventive actions (CAPA).
• Develop new and improved quality procedures and ensure adherence on the shop floor.
• Monitor External microbiology lab testing, sampling, and reporting as per internal procedures.
• Oversee calibration of measuring and testing instruments.
  
  

Vendor & Supplier Quality

• Evaluate and audit suppliers/vendors to ensure raw material compliance as per the regulatory requirements.
• Collaborate with the procurement team for vendor improvement
  
  

Training & Development

• Conduct FSMS and quality training for factory team, delivery team, retail team and QA staff.
• Prepare training materials, conduct evaluations, and maintain records.
  
  

Customer Complaints & RCA

• Support customer service in handling and analyzing customer complaints.
• Conduct root cause analysis (RCA), implement corrective actions, and prepare review reports.
• Review complaint trends and prepare weekly/monthly QA dashboards.
  
  

Reporting & KPI Monitoring

• Track and report quality KPIs and food safety performance to top management.
• Prepare data analysis and reports on product quality and system performance.
  
  

Hub & Retail Outlet Visits for Audit

• Travel occasionally for supplier audits, internal Hub/Retail audits, QA implementation, and training across locations.
  
  

Travel: Some travel will be required within the region and nationally as per requirement.

IT Skills : Basic computer skill of MS office is a must

Language: Regional/ English and Hindi proficiency is required.

Educational Requirement: B.SC in Food TechnologyB.Tech/B.E in Food TechnologyB.SC in Life Science, Microbiology, FisheriesPG and MSC in Food TechnologyM.Tech in Food TechnologyAny PG

Work Location: Factory