Accounts Receivable Analyst
Key Responsibilities
Collections & Customer Management
Jeppesen ForeFlight is a leading provider of innovative aviation software solutions, serving the Commercial, Business, Military, and General Aviation sectors globally. Combining Jeppesen’s 90-year legacy of accurate aeronautical data with ForeFlight’s expertise in cutting-edge aviation technology, the company delivers an integrated suite of tools designed to enhance safety, improve operational efficiency, and sharpen decision-making.
Why You Should Join: (India)
Benefits
At Jeppesen ForeFlight, we know you want a rewarding career. To do that, you need challenging projects, a good work environment, and awesome coworkers. We believe in our employees and empower them to make a direct impact on our products and services messaging. We strive to provide employees and their loved ones with a world-class benefits experience, focused on supporting their physical, financial, and emotional wellbeing. Our benefits package includes but is not limited to the following:
Collections & Customer Management
- Review customer accounts, communications, past-due dunning notices, and warning letters
- Negotiate payment arrangements and terms, and resolve disputes effectively
- Partner with Sales and Client Management teams to coordinate collections strategy
- Manage account reconciliation and communicate with customers and the Cash Applications team regarding remittance advices and credits
- Promote awareness and consistent application of Jeppesen ForeFlight's AR and Collections policies and processes
- Track the AR lifecycle from invoice through payment, cash application, and outstanding balance, flagging credits and adjustments that need review
- Reconcile AR subledger and deferred revenue GL accounts on a monthly basis, escalating unresolved reconciling items to Accounting
- Flag timing differences between billing, cash receipts, and revenue recognition, including potential deferred/unearned or accrued/unbilled revenue items, for Accounting's review
- Prepare credit memo, refund, and write-off requests with supporting documentation for Accounting review and GL posting
- Support period-end close by completing cutoff reviews on invoices, credits, and cash application ahead of month-, quarter-, and year-end
- Prepare AR aging, unapplied cash, credit balance, and dispute reports for management review
- Support audit requests by compiling transaction-level documentation and reconciliations, and respond to routine audit inquiries on AR and collections processes, escalating technical questions to Accounting
- Follow internal control procedures for credits, refunds, write-offs, cash application, and manual adjustments, including required approvals
- 3+ years of experience in Finance, Accounting, Business, or a related field
- 3+ years of experience building and maintaining strong, ongoing relationships with customers, suppliers, and/or vendors
- 3+ years of experience interacting directly with business partners and customers
- 3+ years of experience with Oracle Enterprise Resource Planning (ERP)
- 3+ years of experience with the Microsoft Office suite
- 3+ years of experience in a role requiring strong problem-solving and analytical skills
- HighRadius application experience is a plus
- Bachelor's degree or equivalent experience
- Exposure to GL reconciliations, month-end close, or audit support is a plus
- Flexible hours with overlap into U.S. working hours for required team meetings and customer support
- Hybrid position
- Are a “go-getter” and can take initiative on a project without explicit direction or instructions.
- Want to understand the why behind the way something is done and aren't afraid to make changes when you see a better way.
- Enjoy coaching and developing others, and can hold team members accountable to a high standard with empathy.
- Can clearly articulate accounting concepts to cross-functional roles across regions and will push back when support or rationale is not adequate for recording in the GL.
- Are a team player who can work well with others in a high-growth, fast-paced, global environment.
- Can manage competing priorities across regions while delivering accurate and timely information to stakeholders.
Jeppesen ForeFlight is a leading provider of innovative aviation software solutions, serving the Commercial, Business, Military, and General Aviation sectors globally. Combining Jeppesen’s 90-year legacy of accurate aeronautical data with ForeFlight’s expertise in cutting-edge aviation technology, the company delivers an integrated suite of tools designed to enhance safety, improve operational efficiency, and sharpen decision-making.
Why You Should Join: (India)
Benefits
At Jeppesen ForeFlight, we know you want a rewarding career. To do that, you need challenging projects, a good work environment, and awesome coworkers. We believe in our employees and empower them to make a direct impact on our products and services messaging. We strive to provide employees and their loved ones with a world-class benefits experience, focused on supporting their physical, financial, and emotional wellbeing. Our benefits package includes but is not limited to the following:
- Group Medical insurance
- Group term life, personal accident, and critical illness insurance
- Gym reimbursement
- 20 days of paid vacation time
- 12 days of paid sick time
- Employee Assistance Program
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