Senior Sales Operations Executive

Company: VideoSDK

Website: Visit Website

LinkedIn: Visit LinkedIn

Business Type: Startup

Company Type: Product

Business Model: B2B

Funding Stage: Seed

Industry: Information Technology

Job Description

Role: Senior Sales Operations Executive

Experience: 2–5 Years

Location: Surat, Gujarat | Onsite

Employment Type: Full-time

About VideoSDK

VideoSDK is a product-based developer platform that provides APIs and SDKs for real-time video, audio, live streaming, webinars, and interactive communication. We help businesses build scalable and reliable real-time communication experiences into their products.

Role Overview

We are looking for a Sales Operations Executive to support and streamline our sales processes, improve operational efficiency, and ensure accurate sales data and reporting. The ideal candidate will work closely with the Sales, Marketing, Finance, and leadership teams to manage sales operations and support revenue growth.

Key Responsibilities

• Own and manage inbound and outbound sales pipeline tracking.
• Maintain CRM hygiene by ensuring all customer interactions, follow-ups, and notes are updated accurately.
• Coordinate daily sales scrums and assist in pipeline review meetings.
• Support customer onboarding and track product adoption and usage.
• Monitor customer engagement, identify potential churn risks, and proactively escalate concerns to the relevant teams.
• Prepare and maintain sales reports, dashboards, and operational metrics.
• Coordinate with Sales, Customer Success, and Product teams to ensure seamless execution of sales processes.
• Identify process improvement opportunities to increase team efficiency.
  
  

Requirements

• 2–5 years of experience in Sales Manager, Sales Operations, Sales Coordination, Business Operations, or a similar role.
• Experience with CRM tools such as Apollo, Hubspot, Zoho CRM, Salesforce, HubSpot, or similar platforms.
• Good understanding of sales pipelines, lead management, and reporting.
• Strong skills in MS Excel / Google Sheets.
• Good analytical and problem-solving skills.
• Strong communication and coordination skills.
• Ability to work with cross-functional teams and manage multiple tasks.
• Good attention to detail and data accuracy.
• Experience with SaaS, IT, software, or technology companies is a plus.
  
  

Good to Have

• Basic understanding of SaaS and B2B sales processes.
• Experience with sales dashboards and data visualization.
• Familiarity with automation tools and AI-based productivity tools.
  
  

Why Join VideoSDK?

• Work with a product-based technology company building developer-focused products.
• Opportunity to work closely with Sales, Marketing, Product, and Leadership teams.
• Exposure to B2B SaaS and developer-focused products.
• Fast-paced environment with opportunities to learn and grow.
• Collaborative and ownership-driven work culture.