Bengali Language Sales Coordinator

About Us

Loom Solar, founded in 2018 by visionary brothers Amol and Amod Anand, has rapidly emerged as one of India's Fastest Growing D2C brands. This Faridabad, Haryana based solar company specializes in the manufacturing of cutting-edge solar panels, inverters, and lithium batteries, catering to both residential and commercial needs.

Our journey began with a mission to revolutionize access to advanced solar technology across India, ensuring even the most remote areas benefit from sustainable energy solutions through our robust e-commerce platform. At Loom Solar, we are committed to driving the green energy transition and empowering every corner of India with reliable and innovative solar power solutions.

Job Description

Job Summary

We are looking for a Bengali Language Sales Coordinator to support our sales team and manage communication with Bengali-speaking customers. The ideal candidate should be fluent in Bengali and have good communication and follow-up skills. Candidates with experience in sales, telecalling, telesales, customer support, inside sales, or business development are preferred.

Key Responsibilities

• Communicate with Bengali-speaking customers through phone calls, WhatsApp, email, and other channels.
• Handle customer inquiries and provide information about products/services.
• Follow up with leads and prospective customers to support sales conversion.
• Coordinate with the sales team for customer requirements, appointments, and follow-ups.
• Maintain accurate records of leads, customer interactions, and follow-up activities.
• Update customer information in CRM/Excel and ensure timely follow-up.
• Prepare quotations, basic sales reports, and other sales-related documentation.
• Coordinate with internal teams to ensure smooth execution of customer requirements.
• Build and maintain positive relationships with Bengali-speaking customers.
• Achieve assigned sales/support targets and contribute to overall team performance.
  
  

Requirements

Required Skills & Qualifications

• Fluent Bengali communication is mandatory.
• Good communication skills in Hindi and English.
• 1–3 years of experience in Sales / Telecalling / Telesales / Inside Sales / Customer Support / Sales Coordination.
• Good follow-up and convincing skills.
• Basic knowledge of MS Excel/Google Sheets.
• Experience with CRM software will be an advantage.
• Strong coordination, organization, and interpersonal skills.
• Positive attitude and willingness to learn.
  
  

Preferred Candidate

Candidates who have previously worked in Bengali-language sales, telesales, tele calling, customer support, or inside sales will be preferred.

Why Join Us

• Opportunity to work in a growing sales environment.
• Career growth opportunities.
• Performance-based incentives, if applicable.
• Supportive and professional work culture.
  
  

Requirements:

• Fluent Bengali – Mandatory
• Good Hindi & English communication
• 1–3 years' experience in Sales/Telecalling/Telesales/Inside Sales/Customer Support
• Good follow-up and communication skills
• Basic Excel/CRM knowledge
• Comfortable working from office in Faridabad
  
  

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