The Role

You are responsible for provider credentialing — ensuring providers are enrolled with payers so the revenue cycle can begin. You handle application filing, tracking, and follow-ups until activation with zero drop-offs.

What You Will Own – Your Responsibilities

Opportunity identification — monthly review of insurance panel openings relevant to your providers
Pre-application analysis — gathering provider documents, validating completeness, and confirming regulatory compliance before any application begins
Application filing — completing forms accurately and verifying every detail against payer requirements
Submission and tracking — submitting applications, confirming receipt, and monitoring status until the provider is active
Provider escalation management — resolving document issues, renewals, and urgent requests within 48 hours

For C&C Standalone Clients, You Additionally Own

End-to-end contracting — managing the full provider contracting process without RCO handoff
Relationship closure — formally documenting and closing the engagement once credentialing and contracting are complete

Non-Negotiable Metric

Provider Enrollment Success Rate ≥ 90%
Percentage of submitted applications resulting in active enrollment.

The Fight: What You will Fight:

Administrative paralysis.

A provider stuck in “pending” cannot bill, cannot serve patients, and eventually loses trust in the process.

The Enemy Is

The application sitting in a payer queue with no follow-up
The document that expired without notice
The missing update because no one tracked it

On The CCT Team

Nothing ages without a documented status and a next action.

WHO THRIVES HERE : Three Traits We Cannot Teach

Relentless follow-up — Pending is not done. You track, follow up, and close.
Structured under pressure — You manage multiple applications without losing control
Accuracy obsession — One wrong detail is not a mistake — it’s a delay

The Wws Perks

Full Training — Learn credentialing, contracting, and payer systems from day one
Process Clarity — Clear ownership and defined workflows
Career Growth — Deep exposure to the foundation of revenue cycle operations
Impact Visibility — Your work directly enables providers to start billing
Ownership Culture — We reward people who take complete accountability

Qualifications

Minimum 6+ years of experience in analysis or documentation-related roles
Strong understanding of credentialing documentation processes
Excellent communication and analytical skills
Prior experience in team supervision or leadership is preferred

L6-Supervisor – Credential and Contracting Team ( THE KEY )

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