Workload Automation Consultant

As a Workload Automation Consultant, you will be the primary customer-facing advisor for our internal business units. Instead of maintaining backend platform infrastructure, your mission is to design intelligent, application-level workflows, eliminate manual touchpoints, and pioneer AI-driven automation innovations directly with our customers.

Focus Area: Customer-Facing Solution Design, Application-Level Workflow Orchestration, AI & Hyperautomation Innovation

Target Mindset: "Automate Everything" – A proactive, highly motivated specialist who views manual intervention as a bug and is passionate about driving cognitive automation.

Qualifications

Education

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• Advanced Redwood RunMyJobs certifications (preferred).

Additional Information

Mindset & Soft Skills

• The "Automate Everything" DNA: You have a strong bias for action and a passion for finding automated solutions to manual problems. You strive for 100% hands-off execution.
• Consultative & Client-Facing: Excellent communication and presentation skills in English. You can comfortably bridge the gap between technical developers and non-technical business partners.
• Growth Mindset: Highly motivated to continuously learn, experiment with emerging tech (like GenAI and LLMs), and challenge the status quo.

Technical Profile

• Workload Automation Expertise: Strong practical experience in designing and configuring application workflows in enterprise systems such as Redwood RunMyJobs (RMJ), Broadcom Automic (UC4) or similar workload automation tools.
• Scripting & APIs: Proven proficiency in scripting languages (e.g., Python, Bash, PowerShell, or JavaScript) and working with REST/SOAP APIs to integrate disparate systems.
• AI & Automation Tools: Familiarity or hands-on experience with AI/ML concepts, Generative AI APIs, or Robotic Process Automation (RPA) tools is highly desirable.
• No Infrastructure Overhead: Understanding of OS architectures (Linux, Windows) is required, but you are excited that your core focus is on delivering business value at the application layer, not server maintenance.