Inside Sales Manager

Job Title : Inside Sales Manager

Location: Chennai

Work Mode: Full-time

Experience: 6-8 Years

About the Role

We are looking for a results-driven Inside Sales Manager to lead and manage our inside sales team. The role will be responsible for achieving sales targets, improving lead conversion, coaching team members, monitoring performance, and ensuring a consistent and effective sales process.

Key Responsibilities

• Lead, mentor, and motivate the Inside Sales team to achieve individual and team targets.
• Monitor daily sales performance, productivity, conversions, and revenue.
• Allocate leads and ensure timely and effective follow-ups.
• Coach team members on pitching, objection handling, negotiation, and closing.
• Conduct regular team meetings and performance reviews.
• Support team members with challenging customer conversations and escalations.
• Ensure adherence to sales processes, scripts, CRM practices, and quality standards.
• Track key sales KPIs and prepare performance reports for management.
• Identify gaps in the sales funnel and implement strategies to improve conversions.
• Work with management on sales forecasting, target planning, and process improvements.
• Build a high-performance, motivated, and accountable sales culture.

Requirements

• 6-8 years of experience in Inside Sales, B2B Sales, or a similar role.
• Prior 3 + years of experience in managing or supervising an inside sales team.
• Proven track record of achieving sales targets.
• Strong communication, negotiation, and customer-handling skills.
• Good understanding of sales funnels, lead management, and conversion techniques.
• Experience with CRM software and MS Excel/Google Sheets.
• Strong leadership, coaching, analytical, and problem-solving skills.
• Ability to work in a fast-paced, target-driven startup environment.
• Bachelor's degree in Business, Marketing, or a related field preferred.
• Fluency in Telugu or Kannada is mandatory.