Engineering Manager

About MoEngage:

MoEngage is an insights-led customer engagement platform trusted by 1,350+ global consumer brands, including McAfee, Flipkart, Domino’s, Nestle, Deutsche Telekom, and OYO. MoEngage combines data from multiple sources to help brands gain a 360-degree view of their customers.

MoEngage Analytics arms marketers and product owners with insights into customer behavior. Brands can leverage MoEngage Personalize to orchestrate journeys and build 1:1 conversations across the website, mobile, email, social, and messaging channels. MoEngage Inform, the transactional messaging infrastructure, helps unify promotional and transactional communication to a single platform for better insights and lower costs. MoEngage’s AI Suite helps marketers develop winning copies and creatives, optimize campaigns and channels that boost engagement, and help with faster execution.

For over a decade, consumer brands in 60+ countries have been using MoEngage to power digital experiences for over a billion monthly customers. With offices in 15 countries, MoEngage is backed by Goldman Sachs Asset Management, B Capital, Steadview Capital, Multiples Private Equity, Eight Roads, F-Prime Capital, Matrix Partners, Ventureast, and Helion Ventures.

MoEngage was named a Contender in The Forrester Wave: Real-Time Interaction Management, Q1 2024 report, and Strong Performer in The Forrester Wave 2023 report. MoEngage was also featured as a Leader in the IDC MarketScape: Worldwide Omni-Channel Marketing Platforms for B2C Enterprises 2023.

About the Team:

• The campaigns team is the engine behind 4 billion+ daily notifications - spanning Push, SMS, WhatsApp, Email, InApps, and beyond - and we build every piece of it in-house.
• You'll own end-to-end feature development, architecting high-performance, resilient infrastructure that powers personalized, context-aware engagement at a scale most engineers never get close to.
• Our Stats and Automation platforms process billions of real-time campaign events, driving intelligent targeting and workflow automation that directly impacts client retention and lifetime value - today, not someday.
• If building dependable, large-scale systems that millions of users experience in real-time sounds like your kind of challenge, this is where you belong.

About the Role:

• Reporting to the Senior Director of Engineering for Campaigns, the Senior Engineering Manager will lead the Campaigns Inbound teams based in Bangalore and serve as a key leader within MoEngage's Campaigns ecosystem.
• In this role, you will manage a team of 20 software engineers across two pods, responsible for designing, developing, and maintaining the following Inbound product modules:
• InApp Messaging
• On-Site Messaging (OSM)
• Cards
• Personalization
• These modules span highly scalable and reliable backend APIs as well as frontend campaign editor interfaces. You will partner closely with Product, SRE, UX, Data, and Platform teams to drive new feature development and continuous engineering improvements.
• Beyond technical delivery, you will play a pivotal role in attracting top engineering talent, developing your team, and sustaining high performance — ensuring that Campaigns Inbound remains a world-class engineering organization.

Requirements:

Education & Experience

• Bachelor's or Master's degree in Computer Science, Engineering, or a related field
• 9-12 years of overall software engineering experience, with 5+ years in engineering management or technical leadership

Leadership & Communication

• Demonstrated ability to lead, mentor, and grow high-performing engineering teams across multiple pods or work-streams
• Strong executive presence with the ability to communicate technical strategy, trade-offs, and progress clearly to senior leadership and non-technical stakeholders
• Proven experience in hiring, onboarding, and retaining top engineering talent

Cross-Functional Collaboration

• Strong track record of collaborating effectively across Product, DevOps, QA, UX, and Platform teams
• Experience partnering with product managers on roadmap development, prioritization, and sprint planning

Technical Depth

• Solid hands-on background in Java and/or Python, including relevant frameworks and ecosystem tools
• Strong proficiency in both SQL and NoSQL databases (e.g., PostgreSQL, MySQL, MongoDB)
• Experience designing and operating large-scale distributed systems and infrastructure
• Hands-on experience with at least one major cloud platform — GCP, AWS, or Azure
• Ability to meaningfully review and provide guidance on frontend engineering work

Engineering Excellence

• Proven track record of driving engineering best practices, including code quality, system reliability, and performance at scale
• Familiarity with and ability to champion Secure Development Lifecycle (SDL) practices and security best practices across the team

At MoEngage, we respect and value differences. We believe that when people from diverse backgrounds and perspectives collaborate, we create the most value – for our clients, our employees, and society. We embrace diversity and uphold a strong set of values. We are committed to inclusivity and take pride in providing equal opportunities for success and growth.

Employment at MoEngage is based solely on professional competence, skills, and experience. We stand firmly against all forms of discrimination and support equal rights and opportunities regardless of gender, ethnicity, abilities, age, identity, orientation or expression, marital status (including pregnancy), religion and beliefs, or any other status protected by law.

It is our policy to comply with all applicable national, state, and local laws related to non-discrimination and equal opportunity. MoEngage is truly a place where everyone can bring their passions, authentic selves, and talents to work, collaborating to drive progress and solve meaningful challenges.

Why Join Us!

At MoEngage, we are passionate about our team and technology - see below to know more about us.

Life@MoEngage

Tech@MoEngage

Scale @MoEngage

We handle more than a billion messages every day. Rest assured, you will be surrounded by really smart and passionate people as we scale much more to build a world-class technology team.