Talent Acquisition Partner - LDA
This role sits in India within Liberty Data Analytics Private Limited (LDA) and leads recruitment for India LDA, with scope to expand into service center hiring as the center grows. The Talent Acquisition Partner works with business leaders and HR to attract, select and hire top talent in a timely, compliant and inclusive way, adapting practices to India's market and legal requirements.
About the Team and Department:
The Talent Acquisition team sits within International Human Resources and supports hiring across Liberty's India (LDA) teams. The team works closely with business leaders, HR Business Partners, HR Operations and global Talent Acquisition colleagues to deliver a consistent, high-quality candidate experience.
The International Human Resources team is accountable for delivering Human Resources capabilities to 26 countries across the world. The Talent Acquisition team is at the heart of attracting and selecting our key talent to activate our business strategy, partnering closely with our business leaders, HR Business Partners, HR Operations, and Global talent acquisition colleagues to deliver a consistent, high-quality candidate experience. LDA is one of Liberty’s key global capability centers in the Asia Pacific region, providing a wide range of services to support Liberty Mutual’s Global Enterprise.
Key Responsibilities:
Organisation and execution across time zones
- Lead recruitment for India LDA, owning the hiring plan and delivery across all functions.
- Maintain recruitment agency and background verification vendor relationships in India.
Stakeholder influence across regions
- Partner with business leaders and HRBPs to understand workforce plans and develop targeted sourcing strategies.
- Coach hiring managers on structured interviewing, unbiased assessment and candidate closing.
- Collaborate with global Talent Acquisition teams, recruiters, coordinators and local HR Operations.
Sourcing and market insight
- Provide market intelligence on talent availability (including service center and operations talent), hiring challenges, and notice-period norms in the Indian market.
- Lead full-cycle recruitment, from intake to offer and joining, across technical, professional, leadership and service center roles.
- Build diverse talent pipelines through job portals (e.g. LinkedIn and Naukri), referrals, campus programs and direct sourcing.
Communication and negotiation
- Manage offers, negotiation and offer letters, and reduce offer drop-off during notice periods.
Candidate experience focus
- Assist with local onboarding within the India LDA entity, in partnership with LDA Operations.
Cultural awareness and adaptability
- Support other APAC recruitment on an as needed basis.
Integrity, discretion and compliance
- Ensure compliance with Indian requirements, including the Shops and Establishments Act, labour codes, PF/ESI/gratuity where applicable, and the DPDP Act 2023.
Analytical mindset
- Maintain accurate ATS and HRIS records and report on recruitment metrics.
Skills and Experience:
- Bachelor's degree in any discipline; Master's, MBA/PGDM or postgraduate diploma in HR or Business preferred.
- Professional HR certification is an advantage (for example, SHRM, CIPD or an equivalent recognized qualification).
- 7+ years in talent acquisition, including experience leading recruitment programs or workstreams.
- Proven end-to-end hiring across functions and levels, ideally in technology, analytics, insurance or financial services.
- Experience in, or the ability to quickly build expertise in, service center, shared services or global capability center hiring, including high-volume recruitment and ramp-up of operations teams.
- Experience hiring in, or supporting, more than one country or a regional or multi-country remit.
- Working knowledge of employment practices in India, including statutory contributions, notice periods and offer structures.
- Proficiency with an ATS and HRIS (e.g. Avature), LinkedIn Recruiter and local job portals.
- Experience managing recruitment agencies and background verification vendors.
- Fluent English is required.
Preferred:
- Experience supporting a shared services, service center or global capability center entity.
- Campus and early-career hiring experience.
- Exposure to onboarding processes.
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