ServiceNow Developer - Generalist

Position Description

ServiceNow Developer – Generalist

Exp:6-12yr

Location: Hyderabad

Job Description:

Builds and configures platform capability against approved designs. The highest-volume, most commoditised role in the model, and the clearest GCC investment case of any role here.

Key Responsibilities:

• Build scripted and flow-based ServiceNow configuration against approved designs
• Develop Integration Hub spokes and API integrations
• Author and maintain ATF test coverage for delivered work
• Participate in code/configuration review and uphold platform hygiene standards
• Estimate and commit to backlog items in sprint planning
• Support defect triage and resolution within the squad
• Contribute to technical documentation for delivered features
  
  

Must Have Skills & Experience

• Strong Glide API scripting ability
• Flow Designer and Integration Hub experience
• App Engine Studio familiarity
• ATF test authoring experience
• Comfortable working to a defined technical design and coding standard
• Enterprise ServiceNow delivery experience (not sandbox/training-only)
  
  

Good To have Skills:

• ServiceNow CAD or CSA certification
• Exposure to Now Assist or other AI-adjacent scripting, given the platform’s wider direction
  
  

Your future duties and responsibilities

Required Qualifications To Be Successful In This Role

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals.

Come join our team—one of the largest IT and business consulting services firms in the world.