Front Office Executive

Company Description Cheer Hotels & Resorts is a hospitality brand focused on delivering comfortable stays and attentive service to guests. The company aims to create welcoming environments where visitors feel relaxed and well cared for. Team members are encouraged to provide professional, guest-centered service while maintaining high standards of cleanliness and efficiency. Cheer Hotels & Resorts values reliability, courtesy, and a strong commitment to guest satisfaction, offering opportunities for growth for individuals who enjoy working in a service-oriented setting.

Role Description The Front Office Executive will manage daily reception and front desk operations, including greeting guests, handling check-in and check-out procedures, and responding to inquiries in person and over the phone. The role involves managing reservations, maintaining accurate guest records, and coordinating with housekeeping and other departments to ensure smooth operations. The Front Office Executive will address guest requests and concerns promptly, provide information about hotel services and local attractions, and ensure the lobby and front desk area remain orderly and presentable. This is a full-time, on-site role based in Bareilly, requiring consistent presence during assigned shifts and adherence to hotel policies and service standards.

Qualifications

• Candidates should possess strong Interpersonal Skills and Customer Service abilities to interact courteously and professionally with guests.
• Candidates should possess experience with Receptionist Duties and Front Office operations, including handling check-ins, check-outs, and reservations.
• Candidates should possess clear and confident Communication skills for face-to-face, phone, and written interactions.
• Candidates should possess basic computer literacy and familiarity with office or hotel management software.
• Relevant experience in hospitality, front desk, or customer-facing roles is preferred; formal training in hotel management or a related field is an advantage.
• Ability to work flexible hours, maintain a neat appearance, and manage multiple tasks with attention to detail.

To apply, send your CV to:

[email protected] | [email protected]

9068574828