Training Senior Associate

Key Skills:

Communication Skills: Voice and AccentTraining Delivery, Excellent communication skills, Excellent Facilitation/training skills

Skills: Coaching and Feedback

Skills: Proficient in MS Excel

Skills: Content Development

Skills: Instructional Design Skills (a good-to-have skill)

Responsibilities:

Deliver monthly Language, Voice and Accent classroom training, support business through daily audits and floor activity by working closing with the team and business requestors.

Reporting and tracking training effectiveness, project effectiveness

Interviewing new hires

Regular and continuous touch base with floor and trainees to map improvement