ServiceNow SecOps SME

ServiceNow SecOps SME

Role Description: The Service Now SecOps (Security Incident Response, Vulnerability Response) SME would need to have at least 6-9 years of experience with more than 1 year of experience in Security Incident Response/Vulnerability Response modules

Job Responsibilities:

• ServiceNow implementation experience in Security operation - Security Incident Response, Vulnerability Response, Threat Intelligence, Configuration Compliance or modules
• Service now implementation experience in ITSM modules (Incident, Problem, Change, CMDB &Asset – not limited to) will be an added advantage
• Working experience in implementation of catalog items and record producers.
• Working experience in configuring Security incident response applications and integration with one of SIEM tool
• Workingexperience in configuring Vulnerability response applications and integration with one of vulnerability scanner tool
• Configuration/Customization of the Service Now system, including creating workflows
• Build service requests from customer requirements including requests, request items and tasks using workflows -to manage data flows from the customer to the support teams providing the service
• Uses scripting tools and Service Now functionality create script to automate rote tasks being done in Service Now.
• Performs integrations and process automation using Service Now Orchestration.
• Load, manipulate and maintain data between Service-now and other systems.
• Thorough understanding of ServiceNow Security incident response and Vulnerable Item processes
• Performs system and integration testing with sample and live data Monitor health, usage, and overall compliance of the application.
• Hands-on design, development and deployment experience with the Service-now platform.

Required Experience and Skills:

• Hands on experience on ServiceNow Security operations Security Incident Response, Vulnerability Response, Threat Intelligence, Configuration Compliance or modules
• Hands on experience on ITSM module
• Should have worked extensively on ServiceNow Integrations with other external system
• Should be able to hold discussions with the clients on the best approach for the client after analyzing their environment
• Must have working experience Agile environment
• Experience in CMDB, Discovery and integration with other external modules
• Hands on in Glide and Jelly Scripting, Java Script, HTML, XML, AJAX.
• Done Integrations with 3rd party tools using (web services, SOAP, email, MID, etc…).
• Hands-on experience developing using JavaScript.
• Hands-on experience working with relational databases.
• Hands-on experience with web UI development technologies that include HTML, CSS, and AJAX.
• Knowledge of one or more of the following: HTML/CSS, AJAX, Jelly, JSON, AngularJS.
• Service Now Certified Application Developer is an Advantage