Product Manager

About the Role

Product Manager - Are you passionate about crafting seamless digital experiences and driving impactful product strategies? We’re looking for a dynamic Product Manager to join our team and play a key role in enhancing user experience, boosting performance, and optimizing conversions across our website and digital products. If you have a strong analytical mindset, a customer-first approach, and love collaborating with cross-functional teams, this is your chance to make a real impact!.

Responsibilities:

● Product Roadmap: Define and execute the product roadmap, ensuring alignment with business goals and customer needs.

● Cross-Functional Collaboration: Work closely with UI/UX designers, engineering, operations, and other stakeholders to deliver high-quality products.

● User Journey Optimization: Use analytics, A/B testing, and customer feedback to optimize user journeys and improve conversion rates.

● Data-Driven Decision Making: Coordinate with data teams to gather insights from Shopify, CleverTap, Google Analytics, and others for benchmarking and impact analysis.

● Sprint & Release Management: Manage sprints, product releases, and launches as Product Owner — sprint planning, backlog grooming, and retrospectives.

● Issue Resolution: Proactively identify and resolve strategic and tactical product issues, minimizing customer impact and aligning teams on solutions swiftly.

Key Requirements:

●Experience: 3-5 years of B2C product management experience

●Analytical Mindset: Strong ability to analyze data, draw insights, and make data-driven decisions.

●Technical Fluency: Basic understanding of UI/UX design principles, Shopify Experience, and development fundamentals.

●Agile Expertise: Experience with agile processes, including sprint planning, backlog management, and product releases.

●Customer-Centric Approach: Passion for advocating customer needs and delivering exceptional user experiences.

●Communication Skills: Excellent verbal and written communication skills, with the ability to mediate between technical and non-technical teams.

●Collaboration: Proven ability to work effectively in cross-functional teams and manage multiple stakeholders.

Bonus Skills:

●Experience with A/B testing tools and methodologies.

●Familiarity with REST APIs, GraphQL, or other integration technologies.

●Knowledge of CRM systems and marketing automation tools.

●Experience in e-commerce or digital product management.