Sr. Manager - Digital Fabric

About The Company

Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications

Broad outline of the Role

• We are seeking a highly experienced Senior Solution / Pre-Sales Engineer with expertise in network orchestration platform . This role is responsible for driving technical solutioning, customer engagement, and pre-sales support, ensuring alignment between customer requirements and product capabilities.
  
  

The ideal candidate will combine deep infrastructure domain knowledge, AI/ML Automation expertise, and strong client-facing skills to support sales, define solutions, and drive successful deal closures.

Key Responsibilities

Pre-Sales & Solutioning

• Engage with customers to understand business and technical requirements
• Design and present end-to-end AI/ML Platform enable Managed Services solutions for AIOP based service fulfillment
• Support sales teams in RFP/RFI/RFQ responses, solution proposals, and estimations
• Create solution architecture, high-level designs (HLD) and integration approaches
• Conduct product demos, PoCs, and technical presentations to customers
  
  

Technical Expertise

• Act as an SME for Automation platform or similar, including:
• Service orchestration
• Workflow design
• Network provisioning & activation
• Define integration strategies with EMS/NMS, and network elements
• Design service models and lifecycle workflows
• Provide inputs on scalability, performance, and deployment architecture
• Support definition of microservices-based and cloud-native solutions
  

Customer Engagement

• Interface directly with client stakeholders (technical & business)
• Translate customer challenges into solution blueprints
• Address technical queries and provide expert guidance during sales cycles
• Build strong relationships and act as a trusted advisor
  
  

Internal Collaboration

• Work closely with product engineering, delivery, and architecture teams
• Provide feedback for product enhancements and roadmap alignment
• Ensure smooth handover to delivery teams post deal closure
  
  

Required Skills & Expertise

Domain Expertise

• Strong telecom background in:
• Obserability and Configurability systems
• Network provisioning & fulfillment
• Service orchestration platforms (ThreadSpan or similar preferred)
• Good understanding of:
• WAN/LAN/Cloud/End User/DC
• Security
• Service lifecycle management
  

Experience & Qualifications

• 10–15 years of telecom / networking experience
• Significant experience in pre-sales / solution engineering roles
• Bachelor’s / Master’s degree in Engineering (Telecom / Computer Science)
• Experience working with global Enterprise clients preferred