Partner Account Manager – Platinum

Partner Account Manager – Platinum

Location: Navi Mumbai

Experience: 8–10 years

About the Company

EthosGlobalpeopleadvisory is a small Bengaluru-based firm focused on people advisory and hiring support. The company works with clients that need practical talent solutions and clear execution, combining a lean setup with direct client ownership. Its scale suggests close collaboration, quick decision-making, and a hands-on approach to delivery. For roles in partner and account management, that means staying close to clients, protecting service quality, and driving outcomes through disciplined relationship management and responsive support.

About the Role

The Partner Account Manager – Platinum owns partner-led revenue growth across a defined territory, with a strong focus on acquisition, retention, and funnel quality. The role sits at the intersection of sales execution, partner enablement, and cross-functional coordination, ensuring channel partners have the support, discipline, and capability needed to win and expand business. Success depends on building productive relationships, improving partner ROI, and translating market opportunities into new logos and stronger EPPC.

Key Responsibilities

• Drive partner-led revenue growth by enabling channel partners, supporting customer requirements, and improving the quality of business opportunities across the assigned territory.
• Own partner cadence and business planning, ensuring active channel partners complete monthly plans on time and maintain clear targets, actions, and accountability.
• Reduce channel and FOS attrition by strengthening partner engagement, improving support responsiveness, and creating conditions for stable, productive field coverage.
• Build partner capability through structured trainings, solution discussions, and joint customer engagement that improves selling effectiveness and conversion rates.
• Support large deal closures by joining customer calls, aligning internal stakeholders, and helping partners navigate complex commercial and solution conversations.
• Run coverage programs that expand market reach, including demand generation, customer-focused activities, and industry participation that build pipeline quality.
• Enforce channel policy adherence and process discipline so partner activity remains compliant, measurable, and aligned to business standards.
• Monitor competitor activity and market movement to adjust partner strategy, sharpen positioning, and protect growth in the region.

Essential Skills & Technologies

• Strong understanding of wireless and wireline telecom solutions, with the ability to position services such as PRI, ILL, MPLS, SIP trunk, mobile, data center, and toll-free offerings.
• Proven background in enterprise selling, B2B sales, or managing large channel ecosystems, with a record of converting partner relationships into revenue.
• Strong presentation and communication skills, including the ability to lead customer conversations, explain value clearly, and influence decisions across stakeholders.
• Cross-functional collaboration skills that help align sales, commercial, marketing, solutions, finance, collections, order login, and network teams around shared outcomes.
• Ability to build new large accounts and drive existing product per customer growth through disciplined opportunity management and market focus.
• Comfort working in a fast-moving environment where GTM strategy, partner support, and execution quality must evolve with market and competitive conditions.

Additional Plus

• Experience from telecom, EPABX, large system integrators, or software selling environments will strengthen fit because it shortens ramp-up time and improves market understanding.
• Demonstrated achievements and recognitions in prior roles will be viewed positively because the role needs visible commercial impact and consistent performance.
• Flexibility to learn new products, processes, and coverage models will help the candidate stay effective as partner needs and business priorities change.

What You'll Bring

• A track record of owning partner relationships to deliver revenue growth, better funnel quality, and measurable business expansion.
• The discipline to manage planning, policy compliance, and execution rhythm without losing speed in customer-facing situations.
• The presence and judgment to support large deals, influence cross-functional teams, and keep partners focused on conversion.
• A commercial mindset that balances new logo acquisition, partner productivity, and customer satisfaction in a competitive market.