Customer Success Executive (International Voice)

We are looking for a Customer Success Executive to join our International Voice team at Climax BPM. The role involves interacting with customers from the UK and Australia, understanding their requirements, and ensuring a smooth and professional customer experience through effective communication.

Responsibilities

• Handle outbound communication with international customers (UK & Australia).
• Understand customer needs and qualify leads.
• Maintain professional and clear communication at all times.
• Handle queries and objections in a solution-oriented manner.
• Update and maintain accurate records in CRM systems.
• Work towards assigned performance and conversion targets.
  
  

Requirements

• Strong verbal communication skills in English (required).
• Comfortable interacting with international customers.
• Ability to understand and respond to customer needs effectively.
• Freshers are welcome to apply.
• Up to 1 year of experience in international voice/telesales preferred.
• Minimum qualification: 12th pass.
  
  

This job was posted by Alina Aleem from Climax BPM.