Junior Associate - Marketing Intelligence & Digital Marketing

Job Summary

• We are looking for a highly motivated and enthusiastic Junior Associate to join our Marketing & Business Development team. This is an excellent opportunity for fresh graduates who are passionate about digital marketing, market research, data analysis, and business growth. The selected candidate will support marketing initiatives, conduct market research, generate leads, and assist in managing digital campaigns to enhance brand visibility and business opportunities.
  
  

Key Responsibilities:

Marketing Intelligence

• Conduct market research to identify industry trends, customer needs, and business opportunities.
• Monitor competitor activities, products, pricing, and marketing strategies.
• Collect, organize, and analyze market-related data.
• Prepare reports, presentations, and summaries of market findings.
• Support sales and management teams with relevant market information and insights.
• Maintain databases of industry information, prospects, and market intelligence.
  
  

Digital Marketing

• Assist in planning and executing digital marketing campaigns across social media, email, and online platforms.
• Manage and update company social media pages and website content.
• As part of increasing traffic and reach to the company website, SEO backlinking should be done daily, and the required content for backlinking should also be prepared.
• Support lead generation activities through social media, email marketing, and online campaigns.
• Assist in creating engaging content, including social media posts, blog posts, email campaigns, and promotional materials.
• Monitor campaign performance and prepare basic analytics reports.
• Coordinate with internal teams to support branding and marketing initiatives.
  
  

Qualifications

• Bachelor's Degree in Marketing, Business Administration, Commerce, Digital Marketing, Mass Communication, or a related field.
• Freshers and candidates with up to 1 year of experience are encouraged to apply.
• Basic understanding of digital marketing concepts and social media platforms.
• Good communication and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Proficiency in MS Office (Excel, Word, and PowerPoint).
• Willingness to learn and adapt to new marketing tools and technologies.
  
  

Preferred Skills

• Basic knowledge of SEO, SEM, and social media marketing.
• Familiarity with Google Analytics, Meta Business Suite, or similar tools.
• Content creation and copywriting skills.
• Market research and data analysis capabilities.
• Lead generation and customer engagement techniques.
• Knowledge of Canva or other design tools is an added advantage.
  
  

Employment Type

• Contractual Basis
  
  

Job Summary

• We are looking for an enthusiastic and confident Tele Survey Executive to join our team. The candidate will be responsible for conducting outbound calls to customers or respondents, collecting survey responses, and maintaining accurate records of the information gathered.
  
  

Key Responsibilities:

• Conduct outbound calls to customers/respondents for surveys and feedback collection.
• Explain survey objectives clearly and professionally.
• Record responses accurately in the system/database.
• Follow call scripts and company guidelines during interactions.
• Maintain a polite and professional attitude while handling calls.
• Achieve daily and weekly call targets.
• Report survey findings or issues to the supervisor.
• Ensure confidentiality of respondent information.
  
  

Requirements

• Good communication skills in English and regional languages.
• Manage and update company social media pages and website content.
• Basic computer knowledge and typing skills.
• Ability to handle calls professionally and patiently.
• Freshers and experienced candidates can apply.
• Strong listening and interpersonal skills.
• Ability to work in a target-oriented environment.
  
  

Preferred Skills

• Experience in telecalling, customer service, or survey processes.
• Confidence in speaking with different types of customers.
• Time management and teamwork skills.
  
  

Qualification

• Bachelor’s Degree in any discipline from a recognized university.
• Basic knowledge of MS Office and data entry is an advantage.
  
  

Job Type

• Full-time
  
  

Role Overview:

• We are looking for an L&D Manager to build and scale a structured learning ecosystem that drives measurable improvement in individual and organizational performance. The role will focus on aligning learning initiatives with business goals, product capabilities, and performance metrics (KPIs/KRAs).
  
  

Key Responsibilities:

Learning Strategy & Framework

• Design and implement an organization-wide L&D strategy aligned with business and product goals.
• Build structured learning pathways for technical, functional, and leadership roles.
• Integrate L&D initiatives with the Performance Management System (PMS).
  
  

Capability Building (Core Focus)

• Identify skill gaps across engineering, product, operations, and support teams.
• Design targeted interventions for
• Product knowledge (features, architecture, use cases)
• Technical skills (coding, QA, DevOps, etc.)
• Functional skills (delivery, customer success, sales enablement)
• Behavioural skills (communication, ownership, collaboration)
  
  

Training Design & Delivery

• Develop training programs (in-house and external)
• Create onboarding and continuous learning programs
• Leverage SMEs (Subject Matter Experts) for internal training delivery
• Ensure blended learning (classroom, e-learning, hands-on labs)
  
  

Performance-Linked Learning

• Align training initiatives to KPI/KRA gaps identified through PMS
• Work closely with business leaders to improve team performance through capability Development
• Build role-based competency frameworks
  
  

Measurement & Impact

• Define and track effectiveness of training programs using:
• KPI improvements
• Productivity metrics
• Quality improvements (defect rates, TAT, etc.)
• Move beyond attendance-based tracking to outcome-based measurement
  
  

Learning Infrastructure & Tools

• Implement and manage LMS or learning platforms
• Create learning dashboards and reports for leadership
• Enable automation and scalability of learning initiatives
  
  

Key Deliverables (First 6 Months)

• Organization-wide competency framework
• Skill gap analysis across functions
• Quarterly learning roadmap
• Role-based training programs launched
• Training effectiveness measurement framework
• Integration with PMS
  
  

Required Qualifications & Experience

• 3–5 years of experience in Learning & Development, preferably in a software/product Company
• Strong understanding of technical and functional roles in product organizations
• Experience in building L&D frameworks from scratch
• Exposure to LMS platforms and digital learning tools
• Strong stakeholder management skills
  
  

Key Skills & Competencies

• Strategic thinking with execution focus
• Strong understanding of business metrics and performance drivers
• Ability to translate business needs into learning interventions
• Data-driven approach to measuring learning impact
• Excellent communication and facilitation skills
  
  

What Success Looks Like

• Measurable improvement in team performance and productivity
• Strong alignment between learning initiatives and business outcomes
• High adoption of structured learning programs
• Clear visibility of capability development across the organization
  
  

Nice to Have

• Experience in SaaS / BPO / Logistics tech domains
• Certification in L&D, OD, or coaching
• Experience working with cross-functional product teams
  
  

Note:

This role is not limited to training delivery. The expectation is to build a performance-driven learning culture aligned with organizational goals.

Key Responsibilities:

• Deliver service and support to end-users via online, telephone or remote connections.
• Interact with customers to provide and process information in response to queries and requests about software.
• Gather information and fix the issue by analyzing the symptoms.
• Follow standard processes & procedures using designated tracking software.
• Identify and escalate priority issues as per Client specifications.
• Follow up and make scheduled callbacks to the customer where necessary
• Looking For Immediate Joiners with Shipping and Logistics background
  
  

Key Responsibilities

• Candidates with MBA (Analytics or Finance preferred) background 1- 2 years' experience.
• Shipping or Supply chain work experience is added advantage
• Good Analytical Skills
• Good Documentation Skills
• Good English Communication
• Worked on Excel, Document, google sheets or any other documentation tools
  
  

Key Responsibilities

• Design, develop, and maintain ASP.NET, MVC Applications, .NET components, Web Services, WEB API, ADO.NET / Entity Framework.
• Develop and manage SQL database schemas, views, triggers, and stored procedures.
• Work with HTML, CSS, JavaScript, and jQuery for client-side development.
• Deploy applications to production and pre-production environments and troubleshoot issues.
• Create technical documentation including design, specifications, and architecture documents.
• Deliver high-quality software on time in a team environment.
  
  

Key Responsibilities:

• Design, develop and modify Microsoft ASP.NET, MVC Applications, .NET components, Web Services, ASP.NET WEB API, ADO.NET / Entity Framework and Enterprise Services components.
• Design, develop, and maintain SQL database schemas and scripts, including views, triggers and stored procedures.
• Experience in client side development including HTML, CSS, JavaScript, jQuery.
• Deploy .NET systems to various production and pre-production environments and troubleshoot issues.
• Create technical documentation such as design documents, specifications, software architecture documents, and instructions.
• Work in a team environment using a structured development process and deliver applications on time.
• A 6 months certification course is mandatory.
  
  

Key Responsibilities:

• Assist in creating and updating user manuals, guides, and FAQs for ERP modules.
• Prepare training materials, presentations, and tutorial videos.
• Edit and produce video content for training and demos.
• Document product features, workflows, and process steps clearly.
• Collaborate with product and support teams to ensure accuracy and clarity.
• Maintain demo environments with relevant and realistic data for training and demonstrations
  
  

Requirements

• Bachelor’s degree in any discipline (Commerce, IT, or related preferred)
• Good written and verbal communication skills
• Basic understanding of ERP or willingness to learn ERP systems
• Knowledge of video editing tools and content creation
• Strong attention to detail and organizational skills
• Ability to work in a team and learn quickly
• Proactive attitude with interest in learning and taking ownership
  
  

Preferred:

• Internship or project experience in documentation, content creation, or ERP tools
• Familiarity with video editing software (e.g., Microsoft ClipChamp, VideoScribe, Camtasia, Adobe Premiere etc.)
  
  

Key Responsibilities:

• Analyze and review ERP financial modules for accuracy and compliance.
• Validate financial workflows, controls, and reports within the ERP system.
• Coordinate with product and development teams to identify gaps and improvements in the ERP finance module.
• Perform internal audits of company finance processes and transactions.
• Ensure compliance with accounting standards, internal policies, and SOPs.
• Review financial data, system configurations, and controls for correctness.
• Prepare audit findings, observations, and corrective action recommendations.
• Support testing, documentation, and quality assurance of ERP financial features.
• Assist management with financial analysis, MIS, and audit readiness.
• Support external audits by providing necessary documentation.