Position’s Goal

Management services to BACI in support of their business needs in accordance with the Service Levels, and Key Performance Indicator requirements
Manage Facility Management team in the delivery of services especially all help desk issues & user services.
To assist in the maintenance of the premises including any designated financial, maintenance, procurement, and asset & vendor management.
Develop an understanding of and sound working relationships with key representatives of the client and key suppliers/service providers with whom you operate in support of the site.
Specifically managing the role of the Facility executive, Front office Executive, the Janitorial and technical team

Deliverable Role/Responsibilities

Manage offsite record management operations including documents collection & retrieval
Review and spot-check your areas of responsibility to ensure that suppliers/service providers are meeting contractual obligations to the client.
Ensure detailed floor inspections on a routine basis.
Monitor the Help Desk system as it effects your area & ensure that rectification works are recorded & action-ed in a timely manner
Ensure your aspects of the working environment meet all requisite Standards.
Assist the Facility Manager to ensure the smooth running of meetings &/or events
Assist with Business Unit relocations or ‘ad hoc’ projects.
Assist with critical out-of-hours issues & participate as a key team member in response to emergency situations
Provide backup support for the Facility Manager in times of absence.
Clearly document & communicate all client expectations to the balance of the FM team
Work collaboratively with colleagues both within the BACI account & in the wider Jones Lang LaSalle network
Work collaboratively with colleagues both within the BACI account & in the wider Jones Lang LaSalle network
Ensure general administrative activities under your control are conducted in a timely and efficient manner
Assist with any other duties as assigned by the Facility Manager or Senior Manager on a “need be” basis.

Management Role/Responsibilities

In addition to providing the information as above, the management responsibilities of this role include:
Oversee pantry services, catering services for in-house lunch, presentations and staff events
Assist in managing service levels to meet business unit needs
Manage kitchen equipment inventory and maintenance
Ensure the general cleanliness of the office and the management of the Janitorial team
Manage user car park applications with Building Landlord
Ordering of copier refills, office equipment [non-IT equipment] and plants for the office
Ordering office supplies such as stationeries and pantry supplies, equipment and services and analysis.
Manage subscription of periodicals and newspapers
Manage the receptionist in the discharge of the front office duties

Interaction

Coordinate closely with the site leaders to address problems and/or enhance working environment performance
Weekly connect with associates to understand the concerns
Education / Yrs of Experience
Five years of experience in facility management & 3 years’ experience as facility executive.

Skill Sets

Assistant Facilities Manager

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