Job Role

Telecalling Executive

Job Description

Identify customer needs and provide suitable solutions through the company’s products and services.
Contact existing and potential clients to inform them about products and services.
Answer customer queries and provide accurate information about the company and its offerings.
Understand customer requirements through effective questioning and convert prospects into customers.
Maintain and regularly update the customer database.
Build and maintain positive relationships with existing and prospective customers.
Take and process customer orders accurately.
Handle customer grievances professionally and protect the company's reputation.
Support sales growth by going the extra mile to achieve assigned sales quotas.
Maintain records of sales calls and important customer information.
Prioritize and coordinate emails, meetings, and other sales-related activities.
Perform additional duties assigned by the reporting manager.
Adapt responsibilities as required according to organizational needs and management guidance.
Maintain strict confidentiality of sensitive information, financial documents, records, and personal matters.

Key Responsibilities

Job Requirements

Telecalling Executive

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