About Us

Fairy Frills is a D2C fashion brand for kids, offering trendy and comfortable clothing for children. We're growing fast and looking for a Telecalling & Sales Executive to drive lead conversion, handle customer queries over calls and messages, and build lasting relationships with our customers. This role is best suited to someone with a background in telecalling, sales, or fashion/D2C/e-commerce — not a generic CRM/back-office support role.

What You'll Do

Reach out to potential customers through calls, messages, and social media
Generate new leads and follow up consistently until conversion
Follow up on leads coming in from our website, Instagram, and other marketing campaigns
Handle customer queries about products, sizes, pricing, and orders — with a friendly, patient approach
Build relationships with customers to encourage repeat purchases
Maintain organized records of leads, queries, and orders
Share customer feedback with the team to help us improve products and service

What We're Looking For

Freshers welcome — 1+ years of experience in sales, telecalling, or customer handling is a plus but not mandatory (fashion/retail experience is an added bonus)
Strong spoken and written communication skills
Comfortable working with sales and lead targets, with a results-driven mindset
Friendly, patient, and solution-oriented approach to customer interactions
Basic comfort with CRM tools, spreadsheets, or lead-tracking systems (training provided)

What You'll Get

AI Exposure: Hands-on experience using AI tools for lead management and customer communication
Growth Path: Clear progression into senior sales/CRM roles as the brand scales
A supportive, fast-paced team environment in a growing D2C brand

Telecalling & Sales Executive

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