Jr Engineer - Global Customer Service Operations

About The Company

Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications

Broad outline of the Role

• Operational role that works under direct supervision, responsible for day-to-day customer service operations
  
  

Minimum Qualifications & Experience

• Graduate with 1-3 years of experience
• CCNA certification required
  
  

Other Knowledge & Skills

• Basic knowledge of CCNA
  
  

Key Responsibilities

• Maintain daily activities and routines.
• Ensure SLA are achieved and work proactively to maintain the same.