Chief Operating Officer

About Triplespeed

We incubate viral consumer brands for the US and EU markets and scale them until they become independent companies.

In the last 14 months we took three apps, in three unrelated verticals, from zero to over $70M in combined annual run rate. Bootstrapped, with no outside capital. We're one of the fastest-growing bootstrapped companies in the world.

Building brands is the part we've solved. The harder problem now is everything underneath: supply chains that hold, customer experience that doesn't degrade as volume climbs, entities in the right jurisdictions, IP registered in the right places, and filings that never slip. You'd own all of it.

What you'll do

Operations across the portfolio

• You are the ultimate owner of every operational function across our brands.
• Own supply chain timelines end to end, and the decisions that keep launches and restocks on schedule.
• Own CX outcomes across email, live chat and phone. Response times, resolution rates, CSAT, and the cost of serving a customer as volume grows.
• Operationalise new initiatives and departments, including hiring the people to run them.
• Build the systems and reporting that tell you which brand is about to have a problem before it has one.

Corporate and legal

• Lead corporate structuring and IP management across the studio and its portfolio.
• Act as the single point of contact for external counsel in every jurisdiction we operate in. You'll brief them, manage them, and own the relationships.
• Stand up new entities in new jurisdictions from scratch, and spin brands out into them as they mature.
• Support equity structuring, ownership and cap table decisions, and finalise intercompany agreements.
• Take the lead on compliance across the portfolio, and keep it ahead of where the brands are heading rather than catching up after the fact.
• Own trademark strategy and prosecution: clearance searches before we commit to a name, filings across relevant classes and territories, oppositions, renewals, and enforcement against infringers.
• Handle copyright registration and the wider IP estate, including who holds what and how it moves when a brand spins out.
• Make sure every statutory and regulatory filing lands on time, across every entity and every jurisdiction, working with local accountants, company secretaries and agents.

Business development

• When the operational side is running cleanly, we'll want you on this.
• Get in front of the partners, platforms and representatives who can open channels we don't have yet.
• Build the relationships that unlock scale: distribution, supply, payments, media, and anyone else who changes what's possible for a brand.
• Support major transactions, including M&A, acquisitions and business sales.
• Keep the commercial plumbing working, from payment processors and merchant-of-record setups to platform and marketplace relationships.
• Who we're looking for
• Senior operator from a venture studio, startup, holding company, or another multi-entity business.
• You've run real operations at scale: supply chain, customer experience, or both, in a business where volume was climbing fast.
• Strong understanding of international corporate structures, IP and equity.
• Proven experience directing external counsel across jurisdictions, and standing up entities in unfamiliar ones.
• Hands-on with trademark and copyright work. You've run clearance searches, filed across classes and territories, and dealt with an opposition or an infringer.
• A system for compliance and filing calendars across multiple entities, and the discipline to keep nothing slipping.
• Track record building teams and departments from nothing, including doing the hiring yourself.
• Strong commercial and business development instincts, and comfort opening doors cold.
• Real exposure to consumer brands, D2C or subscription businesses. You understand contribution margin, retention, and why a CAC number on its own tells you nothing.
• Comfortable operating at a strategic level and getting into the detail when it matters.
• Based in Sydney or willing to relocate.

Useful but not required: M&A or a major business sale you personally worked on, experience taking a brand into a new market, and time spent inside a company that grew faster than its structure did.

What you get

A portfolio of consumer brands scaling quickly, the mandate to build the operational and corporate architecture around them properly, and direct work with the founders on the decisions that determine what these companies are worth when they stand on their own.