Front Office Executive

This job is provided by apna.co Front Office Executive – PNB MetLife

Are you a customer-focused, proactive professional who excels at making a brilliant first impression? PNB MetLife is looking for an energetic Front Office Executive to join our team, represent our brand, and deliver outstanding administrative support!

Key Responsibilities

Welcome & Greet: Warmly receive visitors, clients, and partners, creating a welcoming and professional atmosphere.

Manage Communications: Handle incoming phone calls, route inquiries to the correct departments, and manage general inbox communications efficiently.

Front Desk Operations: Oversee daily reception area activities, manage courier incoming/outgoing logs, and maintain visitor sign-in procedures.

Administrative Support: Assist cross-functional teams with filing, document management, scheduling meetings, and coordinating conference rooms.

Facility Coordination: Ensure the reception and waiting areas remain clean, organized, and stocked with necessary brochures and office supplies.

Requirements & Qualifications

Experience: 0–3 years of experience in front office administration, reception, or customer support (insurance/banking sector experience is a plus!).

Communication: Strong verbal and written communication skills in English and regional languages.

Technical Skills: Proficiency in MS Office Suite (Word, Excel, PowerPoint) and general office equipment.

Personal Traits: Excellent interpersonal skills, a professional appearance, and effective multi-tasking abilities under pressure.

Why Join PNB MetLife?

Vibrant, supportive, and inclusive work environment

Opportunities for personal growth and career advancement