Associate-Operations

Job Description:

Good typing skills with speed of 35WPM

Good Oral & written communication Skills

Ability to work in Different Shift (Especially Night Shifts)

Prior claims knowledge would be advantage.

Knowledge of Microsoft Office- Word, Excel, Powerpoint, web-based systems.

Flexibility of shift requirement as per business need

Ability to meet deadlines

Ability to work cooperatively with other staff and work well under pressure

Occasional extended work hours/weekends to meet deadlines

Ongoing delivery of quality service

Ensure service accuracy through compliance (TAT)

Maintain documentation of SOP's/Operating Instructions

Identify, share, and implement process Improvements

Executes Issue/Query Resolution

Participation in training sessions, presentations and meetings.

Location:

This position can be based in any of the following locations:

Chennai, Gurgaon

Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday