Assistant Facility Manager

The AFM is responsible for managing all aspects of the day-to-day Hygiene Management for assigned property/facility and support the India Operations Manager by being the on-site key point of contact for key stakeholders and/or client. He will make sure end-to-end cleaning of all areas within the facility as per schedule and ensure he provide hygiene environment at client facilities. Customer Service is a key part to ensure our business’ customers receive outstanding support and all their needs are met.

• Hygiene Management
• Workspaces and Conference Rooms
• Breakout / Cafeteria cleanliness/Dishwash
• Common area cleanliness
• Daily / weekly/ monthly/ 52week checklist cleaning mechanisms
• Ensure routine update in cleaning App on timely basis
• Report Management
• Maintain all checklists for audit purpose
• Maintain all documents for audit purpose
• Suggest / Recommend changes or inputs required to enhance / optimize process
• Ensure routine update of database for future reference
• Stock Management
• Maintain all cleaning agents and toiletries appropriately
• Maintain all PPE’s appropriately
• Manage Minimum Order Quantity and Reorder Quantity on timely basis
• Ensure sufficient stock of all HK related materials for specific site/city at any point of time
• Team Management
• Manage agreed manpower count as per PO
• Ensure quick backfilling of open positions
• Ensure Team Morale is high always
• Should not be biased or partial on taking any actions
• Observe the performance of the team consistently and provide multiple opportunities to grow.
• Support FM functions in case of necessity
• Should play a role of touchpoint for Employees community
• Gather requirements / requests and channel with respective functions
• Lead the requests end to end and ensure delivery with quality and within time limit
• Bring out the challenges quickly to respective leaders / forums for quick resolutions
• Site Operations Management
• Recommend continuous quality improvement practices and implement Industry Best Practice operations
• Support other FM functions based on crisis as a cross function to balance eco system
• Liason with vendors for programs, events and ensure smooth execution
• 24/7 emergency call support and site attendance is required
• Risk Management
• Ensure a property risk management program including audits is implemented and maintained
• Ensure escalation procedures and incident reporting procedures are implemented and in place
• Assist in the development of guidelines and strategies to ensure compliance with Jones Lang LaSalle’s business conduct
• Achieve Key Performance Indicators and Service Level Agreement