Sales Officer - DST

Group Company: AU Small Finance Bank Limited

Designation: Sales Officer - DST

Office Location:

Position description: #*Position description*#

Primary Responsibilities: #*Primary Responsibilities*#

Additional Responsibilities: #*Additional Responsibilities*#

Reporting Team

• Reporting Designation: #*Reporting Designation*#
• Reporting Department: #*Reporting Department*#
  
  

Educational Qualifications Preferred

#*Education and Experience*#

• Category: #*Category*#
• Field specialization: #*Field specialization*#
• Degree: #*Degree*#
• Academic score: #*Academic score*#
• Institution tier: #*Institution tier*#
  
  

Required Certification/s: #*Required Certification/s*#

Required Training/s: #*Required Training/s*#

Required Work Experience

• Industry: #*Industry*#
• Role: #*Role*#
• Years of experience: #*Years of experience*#
  
  

Job Brief:- AU Small Finance Bank Limited is seeking a dedicated and results-driven Sales Officer to join our dynamic Sales Department. This role is pivotal in driving the bank's growth by identifying and acquiring new customers, promoting our financial products, and ensuring excellent customer service. The ideal candidate will have a strong understanding of the financial services industry, excellent communication skills, and the ability to work collaboratively within a team to meet and exceed sales targets. This position requires a proactive approach to market analysis, customer engagement, and relationship management to support the bank's mission of financial inclusion and customer-centric banking solutions.

Responsibilities:-

• Identify and develop new business opportunities by targeting potential customers within the assigned territory.
• Promote and sell the bank’s financial products and services, including savings accounts, fixed deposits, loans, and other retail banking products.
• Build and maintain strong relationships with existing and prospective customers to enhance customer loyalty and retention.
• Conduct market research and competitor analysis to identify trends and adjust sales strategies accordingly.
• Collaborate with internal teams such as credit, operations, and marketing to ensure seamless customer onboarding and service delivery.
• Achieve and exceed monthly and quarterly sales targets set by the management.
• Prepare and present sales reports, forecasts, and market feedback to senior management for strategic decision-making.
• Ensure compliance with all regulatory and internal policies during the sales process.
• Participate in training programs to stay updated on product knowledge, sales techniques, and industry developments.
• Resolve customer queries and complaints promptly to maintain high levels of customer satisfaction.
  
  

Skill:-

• Financial Product Knowledge
• Customer Relationship Management (CRM)
• Sales Strategy Development
• Market Research and Analysis
• Negotiation and Persuasion
• Regulatory Compliance
• Communication and Interpersonal Skills
• Data Reporting and Forecasting
• Problem Solving
• Team Collaboration
  
  

Preferred Qualifications:-

• Bachelor’s degree in Business Administration, Finance, or a related field; MBA or equivalent is a plus.
• Minimum of 3-5 years of experience in sales within the financial services sector, preferably in banking or microfinance.
  
  

Key Performance Indicators: #*Key Performance Indicators*#

Required Competencies: #*Required Competencies*#

Required Knowledge: #*Required Knowledge*#

Required Skills: #*Required Skills*#

Required Abilities

• Physical: #*Physical*#
• Other: #*Other*#
  
  

Work Environment Details: #*Work Environment Details*#

Specific Requirements

• Travel: #*Travel*#
• Vehicle: #*Vehicle*#
• Work Permit: #*Work Permit*#
  
  

Other Details

• Pay Rate: #*Pay Rate*#
• Contract Types: #*Contract Types*#
• Time Constraints: #*Time Constraints*#
• Compliance Related: #*Compliance Related*#
• Union Affiliation: #*Union Affiliation*#