Credit Controller – UK

Experience : 2 - 3 years

Timing : 12:00 pm to 9:00 pm

Location : Ahmedabad

Job Description :

• Manage customer ledgers and monitor invoices, overdue balances, and payment commitments.
• Conduct collections through calls, emails, statements, and letters.
• Follow up on outstanding payments and escalate high-risk or long-overdue accounts.
• Resolve invoice disputes, billing issues, and missing documentation with internal teams.
• Allocate receipts, reconcile customer accounts, and maintain accurate ledger records.
• Support month-end closing and debtor ledger reporting.
• Prepare weekly/monthly aged-debt and collection reports for management.
• Support credit checks and review credit limits as per company policy.
• Maintain accurate customer records and ensure compliance with company procedures.
• Identify opportunities for process improvement and automation in credit-control activities.

Skills & Experience :

• 1.5 –2 years of relevant experience in Credit Control, Accounts Receivable, or Collections.
• Good knowledge of invoices, receipts, credit notes, cash allocation, and reconciliations.
• Excellent written and verbal communication skills, particularly for UK customer interactions.
• Strong attention to detail, follow-up skills, and ability to manage multiple accounts.
• Good proficiency in MS Excel.
• Experience with Iris, Xero, QuickBooks, or credit-control software is an advantage.
• Strong negotiation, analytical, problem-solving, and commercial judgement skills.