Roles and Responsibilities :-

Deliver month on month targets of TWL Loan Disbursals, focusing on quality and quantity of Two-Wheeler, Cross Sell loans in given Cluster
Developing strategies and business plans for further growth of the Organisation's business in his/her assigned Cluster.
Ensure the Organisation's presence in all potential dealerships/outlets in the Cluster.
Competition mapping, keeping track of competition in market & be updated on all market trends.
Maintaining relationships with key channel partners/Dealers.
Monitoring the schemes, Team performance, training and managing Territory Managers. Gate keeper of processes at the ground . Ensuring quality of sales and collection
Resolving Customer escalations and grievances
Cluster level achievements of budgeted numbers, in line with company budgets.
Responsible for hiring, managing and motivating the Team and Individual performance
Abide by laid down companies’ policies and processes

Candidate Profile Required :-

8-12 years of Retail Finance Lending (TW) experience.
Prior experience in managing dealer management is a must
Should have strong demonstrated performance and delivery in previous assignments
Strong understanding of Industry and persuasive, customer - oriented behaviour.
Multi-tasking and multiple stake holder management.
Should be Self-motivated, and passionate about SME and Start up opportunity.

Cluster Manager - TW Loans

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