Key Responsibilities:
Team Management: Supervise and guide the team, providing performance evaluations and guidance.
Portfolio Management: Oversee the Current Account portfolio, ensuring financial and operational targets are met.
Customer Service: Maintain high standards of customer service, resolving issues promptly.
Compliance: Manage branch audits, compliance, and regulatory requirements.
Strategy Implementation: Implement strategies to enhance branch performance and customer satisfaction.
Leadership: Foster a positive and motivated work environment for the team.
Required Skills:
Leadership: Strong leadership capabilities with experience in managing teams.
Financial Analysis: Ability to analyze financial data and make informed decisions.
Compliance Management: Knowledge of banking regulations and compliance requirements.
Customer Service: Exceptional customer service and communication skills.
Time Management: Ability to prioritize tasks and manage time effectively.
Qualifications:
Education: Bachelor's degree in Finance, Business Administration, or a related field.
Experience: Minimum 5-6 years of experience in banking or financial services, with specific experience in managing Current Account portfolios and teams ¹ ².
Additional Requirements:
Banking Knowledge: Strong understanding of banking products and services.
Analytical Skills: Ability to analyze data and make informed decisions.
Communication: Excellent written and verbal communication skills.

Team Leader

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