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Responsibilities

Job Description

Handle inbound and outbound calls efficiently while maintaining a high level of customer service.
Engage in both voice and non-voice communication to address client inquiries and resolve issues.
Maintain accurate and detailed records of customer interactions and transactions.
Collaborate with team members to improve communication strategies and service delivery.
Ensure timely and effective communication with internal and external stakeholders.
Assist in preparing reports and documentation as required by the department.
Remain updated on product knowledge and service offerings to provide accurate information to customers.

Location

Kokapet, Hyderabad, Telangana, India 500075

Qualification

Any Degree

Department

General

Skills

inbond

out bond calls

voice

non voice

Excellent Verbal Communication

Comminication Exectuvie

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