Job Description

A Branch Manager is the leader and decision-maker responsible for business growth, team performance, operational efficiency, and customer satisfaction within the branch.

Responsibilities

key Responsibilities

Sales & Business Growth
Achieve sales and revenue targets
Generate new business and expand customer base
Drive product promotions and local market development
Team Leadership
Supervise, guide, and motivate staff
Set targets and monitor performance
Train and develop team members
Customer Handling
Ensure excellent customer service
Resolve complaints and escalations
Build long-term customer relationships
Daily Operations
Manage day-to-day branch activities
Ensure smooth workflow and process adherence
Maintain records and documentation
Financial Control
Monitor branch profitability and expenses
Manage budgets and control costs
Ensure proper cash/stock handling
Compliance & Risk
Follow company policies and legal regulations
Prevent errors, fraud, and operational risks
Ensure audit readiness
Reporting
Prepare and share performance reports
Update management on branch progress

Qualifications

PG,MBA

Branch Manager - Sales

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